The Wilshire Group · 1 day ago
Senior Patient Access and Revenue Cycle Consultant
The Wilshire Group is a renowned boutique consulting firm in Los Angeles specializing in revenue cycle optimization. They are seeking a Senior Patient Access & Revenue Cycle Consultant to provide strategic and operational leadership across front-end revenue cycle functions, supporting patient access optimization and Epic-based process improvement initiatives.
BillingConsultingHealth Care
Responsibilities
Serve as a senior advisor supporting Patient Access, Scheduling, Registration, Eligibility, and Authorization functions
Lead initiatives focused on reducing patient access–owned denials, including COB and authorization-related denials
Optimize scheduling efficiency, patient movement, and front-end registration workflows
Partner with operational and IT stakeholders to design and implement Epic-based improvements aligned to best practices
Support implementation and optimization of:
Real-Time Eligibility
Authorization workflows
Registration edits and decision trees
Workqueues and operational reporting
Act as project management lead for complex, multi-hospital initiatives, including change management and stakeholder coordination
Develop dashboards, reports, and performance metrics to support operational and financial goals
Provide subject matter expertise across Epic Patient Access applications
Mentor analysts and operational teams on optimization strategies and best practices
Support business development, assessments, and follow-on remediation initiatives as needed
Qualification
Required
10+ years of progressive experience in Patient Access and Front-End Revenue Cycle
Extensive experience working with Epic in both implementation and optimization environments
Proven expertise in: Scheduling optimization, Front-end registration efficiency, Insurance eligibility and authorization workflows, Patient access–owned denials reduction
Ability to function as a strategic advisor, not limited to build-only or task-based work
Strong project management, communication, and stakeholder engagement skills
Experience working with large health systems, academic medical centers, and multi-hospital organizations
Preferred
Prior consulting experience in healthcare revenue cycle environments
Experience serving as an operational liaison between IT and business teams
Epic certifications in Patient Access modules strongly preferred, including: Cadence, Prelude, ADT / Grand Central, Welcome, MyChart
Background in Real-Time Eligibility vendor implementation or optimization
Company
The Wilshire Group
The Wilshire Group is a healthcare consultancy that offers health information management, billing, signature and revenue integrity services.