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ACS Professional Staffing · 3 days ago

Program Support Specialist 1 (8355)

Vancouver, WA

Full-time

Onsite

Mid Level

$27.63/hr - $36.19/hr

3+ years exp

ACS Professional Staffing is seeking a Program Support Specialist 1 to work on-site with their client in Vancouver, WA. The role involves managing reports and dashboards, processing invoices and data, and providing customer service while ensuring accurate records and compliance.

ConsultingRecruitingStaffing Agency

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Serve as Point of Contact (POC) for assigned routine reports and metrics (e.g., Load Lists, weights and measures, Negotiated Sales, Donations, transfers)

Create and maintain NSL/NSLM reports using systems such as Asset Suite and Hyperion

Generate ad-hoc reports for managers and project teams as requested

Design, create, and maintain SharePoint sites, views, lists, libraries, and reports

Develop charts and graphs summarizing and analyzing data for dashboards or management distribution

Perform daily data input from invoices into PeopleSoft and Asset Suite; verify data integrity

Review weekly aging reports from finance to confirm invoice/payment accuracy

Receive, reconcile, and process Accounts Payable invoices for manager approval (Haz-mat, scrap, disposals)

Process Accounts Receivable invoices, statements, and checks; create PDF binders for documentation

Create invoices for payments in PeopleSoft; update dashboards and internal filing systems

Post payments in IRAM inventory system; reconcile sold inventory monthly and resolve discrepancies

Create Negotiated Sales tickets and assign contract numbers; maintain electronic files

Manage Customer records in IRAM Customer Maintenance

Process E-Recycle and Scrap Metal program documents; schedule pickups and coordinate with vendors

Validate auction sales and reimbursements; reconcile inventory monthly

Create transportation requests for excess truckloads and notify dispatch

Manage Vehicle & Equipment Program: create IRAM records, request work orders, and prepare SF97 forms

Administer IRAM Inventory System: approve users, maintain records, reconcile inventory, and create ad-hoc reports

Provide technical expertise for Sunflower Systems excess property process; resolve inventory discrepancies

Coordinate with Transportation, Inventory Team, and Account Executives for deliveries, shortages, and urgent needs

Handle customer service walk-ins, urgent requests, and inventory inquiries

Process transfers, emergency stock removals, and material reallocation

Maintain assembly diagrams and documentation; process on-demand picks and stock requests

Provide confidential administrative support; act as liaison between staff and other work groups

Process personnel actions in HRMIS; create visitor access requests; review vendor lists

Greet visitors, answer calls, and route inquiries per policy

Assist in drafting Standard Operating Procedures and implementing process changes

Review travel expenses in Fieldglass; ensure compliance with federal guidelines

Serve as Conference Room Support liaison; assist with scheduling and setup

Coordinate organizational events (presentations, retirements, recognition, etc.)

Maintain desk reference manual and track training deadlines

Schedule interviews and meetings; prepare access documents and escort visitors

Attend and participate in Administrative Team meetings

Work collaboratively to standardize and improve administrative processes

Resolve organizational issues and complete team assignments

Coordinate office moves, onboarding, IT requests, and supply distribution

Manage badge returns, cell phone inventory, and service setup

Organize meetings, conferences, and training; handle logistics and equipment

Draft agendas, prepare materials, and take meeting minutes

Arrange domestic and foreign travel; process authorizations and vouchers in Concur

Track approvals and ensure timely reimbursement

Prepare and review federal personnel time reports; reconcile leave calendars

Verify contract personnel timesheets in Fieldglass

Communicate timekeeping policies and ensure compliance

Prepare CFTE extension documents; schedule interviews and performance reviews

Track reporting requirements and assist with training completion

Qualification

MS OfficeSharePointData entryCustomer ServiceEditing skillsValid U.S. Driver’s LicenseAttention to detailConfidentialityTeam collaboration

Required

3+ years in operational support

Advanced MS Office skills (Outlook, Excel, PowerPoint, Word, Visio, MS Project)

Intermediate to Advanced skills/experience with SharePoint

High-volume data entry experience

Strong attention to detail

Associate's degree in Business Administration, Management, Business Operations or a related field is preferred

With an Associate's degree in applicable fields, 2 years directly related experience is required

With a Bachelor's degree in applicable fields, 4 years directly related experience is required

Without a degree, 6 years of directly related experience is required

3 years' workplace experience in mid/high-level, compliance, procedural and process-driven Customer Service or Operational Support positions

Data entry experience - large volume

High degree of confidentiality

Integrated Office environment experience

Demonstrated editing and proofreading skills

Valid U.S. Driver's License is required

U.S. citizenship required

Preferred

Associate's degree in Business Administration, Management, Business Operations or a related field

Bachelor's degree in Business Administration, Management, Business Operations or a related field

Benefits

Paid holidays: 11

PTO: Starting at 10 days

Sick Leave: Up to 56 hours per year (prorated based on start date)

EAP: Employee Assistance Program

Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)

Other benefits include the following: Calm App, LifeBalance Discount Program