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Brightpoint · 6 days ago

Program Manager - Foster Care

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $85K/yr

5+ years exp

Brightpoint is a leader in the human services sector, dedicated to advancing the well-being of children and families. The Program Manager of Foster Care plays a crucial role in ensuring the safety of children and supporting families by developing operational plans and leading a team within the child welfare sector.

Individual & Family Services

Responsibilities

Maintain administrative oversight of child welfare programs, contracts, and related operational units

Ensure compliance with all applicable DCFS rules, licensing regulations, and accreditation standards

Participate in regional and program management teams, as well as assigned committees

Provide leadership and supervision for multiple levels of direct and indirect reports

Oversee program and administrative support staff, including implementing agency personnel policies and practices such as hiring, performance appraisals, leave management, promotions, salary adjustments, terminations, and documentation of all personnel actions

Guide staff on administrative case issues, budget management, program plan implementation, and evaluation of personnel effectiveness

Monitor SACWIS dashboard and collaborate with Child Welfare Program Supervisors to ensure compliance with DCFS standards

Develop and facilitate in-service training and staff development programs as needed

Partner with external agencies and organizations including DCFS, Department of Justice, Illinois State Board of Education, and Department of Human Services to meet licensing regulations, performance standards, and reporting requirements

Implement strategies to enhance service quality and address individual training and consultation needs within the program

Provide administrative oversight for essential functions, which may include investigations, contract management, intake billing, and other assigned responsibilities

Collaborate with the management team to enhance programs and services, support staff retention, and foster positive morale

Monitor work quality through participation in peer review processes and regular file audits

Provide coverage and backup for team members as needed, which may include conducting home visits, attending court hearings, and other case-related responsibilities

Deliver individual supervision to team members, plan and facilitates regular team meetings, and actively participate in supervisors’ meetings, network meetings, and other relevant forums

Qualification

Master’s Degree in Social WorkChild Welfare Employee LicenseChild Endangerment Risk Assessment ProtocolChild AbuseNeglect certificationSupervisory experienceSocial services experienceLeadershipCollaborationCommunicationProblem-solving

Required

Master's Degree in Social Work or a closely related field required

At least five years social services experience required (child welfare experience highly desirable)

At least three years supervisory experience required

Child Welfare Employee License (CWEL), Child Endangerment Risk Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS) certification required, or ability to obtain within 90 days of hire

Ability to attend in-person meetings and events as needed required

Valid driver's license, insurance, and a reliable vehicle required