Populus Group · 1 day ago
Program Coordinator
Troy, MI
Full-time
Hybrid
New Grad, Entry Level
$19.23/hr - $24.04/hr
0+ years expPopulus Group is a Minority and Veteran Owned Workforce Solutions company that emphasizes a people-first mentality. The Program Coordinator facilitates and manages processes within the contingent worker lifecycle, providing customer support to Hiring Managers and Suppliers throughout the contract labor acquisition process.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Laura Barlow, CDR
Responsibilities
Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
Maintain and update worker assignments to reflect appropriate changes
Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
Conduct research and analysis to resolve client’s or supplier inquiries as needed
Provide program status reports to leadership as required
Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time
Visa Letters management – maintain tracker of requests, receive and review inquiries of visa letter requests from suppliers, draft and send to Caterpillar Immigration and Caterpillar managers for approval (managed through DocuSign), and upload completed visa letters via Beeline amendments against worker assignment. [•daily task, larger volume of workload especially as visa requests increase in spring and fall. 1-2 visa letters received daily on average during off-season]
Workday results tracker refresh –pull in Workday results from TPL inbox and refresh the tracker through TPL Sharepoint site to ensure that the most up-to-day results are maintained [•two times daily, 15 minutes each instance•]
Billing term category audit – audit the billing term category against assignment type in Beeline and issuing amendments if needing to be corrected [•weekly task, 15 minutes•]
State of Washington audit – audit for any net new hires tied to Washington and updating tax on Beeline assignment if applicable. [•weekly task, 15 minutes•]
Beeline professional assignment tenure discount audit – reporting and analysis for tenure discount and set Beeline amendments with collated report to send to PC team. [•weekly task•]
Populus mark-up audits – audit all Populus active workers and assess the pay rates to bill rates to ensure that the standard Populus mark-up (17%) is reflected in Beeline accordingly. If not reflected, partner with Populus to execute as a Beeline amendment [•monthly task, 10 minutes•]
ReqZone & Weekly Ops reports-Monday and Wednesdays, ReqZone report and distributed to the operations team prior to ReqZone. Weekly Ops professional sent on Mondays and Weekly Ops production sent on Wednesdays. All data is extracted from Beeline and placed into respective template and emailed out to the team [•Monday-Thursday, 15 minutes each day•]
Qualification
Required
Excellent analytical and problem solving skills
Excellent documentation and follow up skills
Strong determination to impact performance
Time Management, self-motivated and perseverance
Excellent customer service skills
Excellent verbal and written communication skills
MS Office/Tools- advanced skills
Preferred
0-2 or more years of staffing and/or MSP experience
Bachelor's Degree
Benefits
401K with Company Match
Health
Dental
Vision
Long & Short Term Disability
Life Insurance
Paid Holidays
Paid Time Off (PTO)
Treat Yourself Fund
Tuition Reimbursement for Continuing Education/Professional Certification
Our hybrid environment provides autonomy and flexibility to work remotely or from a local office based on team need
Degreed Online Learning Platform
Employee Development Program offering learning opportunities for varying levels of experience
Tuition Reimbursement for both Undergraduate and Graduate Degrees
1k Treat Yourself Account (after 6 months’ employment)
Free Book Program (Yup, free books sent right to your door!)
Internal development lunches and Snack Chats (Yes.. snacks!)
Annual Training Fund
Community Service Hours
20 Days PTO (Not Including Observed Paid Holidays!)
Company
Populus Group
Populus Group provides immigration employment, professional payrolling, staffing, and recruiting solutions.
51-200 employees
H1B Sponsorship
Populus Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (339)
2024 (343)
2023 (296)
2022 (440)
2021 (583)
2020 (868)
Funding
Current Stage
Growth StageLeadership Team
Lori Blakey
Vice President of Delivery
Company data provided by crunchbase