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Alliance Animal Health · 1 day ago

Experienced Veterinary Customer Service Representative

Springdale, AR

Full-time

Onsite

Entry Level

1+ years exp

Alliance Animal Health is a well-established emergency and critical care practice located in Northwest Arkansas. They are seeking a Client Service Representative to provide top-tier customer service and support to clients during stressful situations, while collaborating with veterinary staff to ensure outstanding care.

Health CareVeterinary

H1B Sponsor Likely

Responsibilities

Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients

Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns

Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care

Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually

Qualification

Veterinary experienceCustomer service skillsMulti-taskingCommunication skillsComputer skillsEager to learnTeam playerOrganizational skillsCalm under pressure

Required

Currently hiring for all shifts- day, swing, and overnight shifts available

Experienced Receptionist with a minimum of 1-year veterinary experience preferred

Compassionate and calm team-player

The ability to multi-task

Strong communication and customer service skills

Highly organized and possess computer skills

Self-starter with the desire to continue to advance your knowledge and skillset

Benefits

Competitive pay

Ongoing education and training opportunities

A supportive, team-oriented work environment

Paid sick leave for full and part-time employees

2 weeks of maternity/paternity leave

Full vision/health/dental, 401k, and health savings plans

CE allowance for licensed and unlicensed employees

Paid Professional Dues if licensed

Quarterly Bonuses / Christmas Bonuses when eligible

Scrub allowance

Employee Assistance Program

Paid Bereavement Program

Tuition Assistance Program

PTO for full and part-time employees that is available to use after 90 days

Free vaccines for staff pets and excellent discounts on products and services

A fun environment that promotes teamwork, leadership skills, and training

2 dollar shift differential for night shift

Company

Alliance Animal Health

Alliance Animal Health is a multi-site owner, operator, and business partner to veterinarians across the United States.

Founded in 2016

Stamford, Connecticut, USA

51-200 employees

https://allianceanimal.com/

H1B Sponsorship

Alliance Animal Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (1)