Incorta · 1 day ago
Technical Account Manager
San Mateo
Full-time
Onsite
Mid Level
$90K/yr - $120K/yr
3+ years expIncorta is seeking a highly motivated On-site Technical Account Manager (TAM) to join their growing team. The TAM will serve as a trusted advisor for strategic customers, ensuring they maximize the value of Incorta's products and services while bridging the gap between technical teams and clients to drive business insights and long-term customer success.
AnalyticsBusiness IntelligenceCloud Data ServicesData IntegrationData Visualization
Responsibilities
Act as the primary technical liaison for assigned enterprise clients, ensuring smooth onboarding, integration, and ongoing use of our platform
Develop a deep understanding of client business objectives and align technical solutions to meet those goals
Work with Solution Architects to design new business analytics solutions and optimize existing processes
Analyze product and usage data to identify trends, deliver insights, and proactively suggest improvements or opportunities to clients
Manage multiple client projects and requests simultaneously, ensuring timely and accurate delivery
Collaborate cross-functionally with Engineering, Product, Sales, and Support teams to advocate for customer needs and resolve complex technical issues
Create and maintain detailed documentation, playbooks, and reports to support client health and operational excellence
Lead regular account reviews and with key stakeholders to demonstrate value and drive customer retention and growth
Qualification
Required
3+ years in a Technical Account Manager, Customer Success Engineer, Business Analyst, or similar client-facing technical role
Experience with Oracle ERP (data modeling, data querying)
Experience with business intelligence tools (e.g., Incorta, Looker, Tableau, Power BI, etc.)
Exceptional organizational and project management skills — capable of juggling multiple priorities in a fast-paced environment
Strong analytical skills and a data-driven mindset
Excellent communication skills with the ability to discuss technical concepts with both technical and non-technical audiences
Demonstrated success in building strong client relationships and driving customer satisfaction
Preferred
Experience with Incorta is preferred but not required
Familiarity with cloud platforms (GCP, Azure, or AWS) and APIs
Experience working with SaaS platforms or enterprise software
Technical background in computer science, data science, or a related field
Familiarity using Agentic solutions to solve business problems
Company
Incorta
Incorta is a unified data and analytics platform.
201-500 employees
H1B Sponsorship
Incorta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$192.62MKey Investors
Prysm CapitalSilicon Valley BankSorenson Capital
2021-06-23Series D· $120M
2021-06-23Debt Financing
2019-08-15Series C· $30M
Leadership Team
Osama Elkady
Co-Founder and CEO
Muhammad Elkharashy
VP of Sales
Recent News
Company data provided by crunchbase