Microsoft · 1 day ago
Senior Data Analyst
United States, Multiple Locations, Multiple Locations
Full-time
Hybrid
Mid, Senior Level
$106K/yr - $204K/yr
4+ years expMicrosoft is a leading technology company focused on empowering customers through innovative products and services. They are seeking a Senior Data Analyst to deliver data-driven decision-making and self-serve analytics, optimizing customer experience and support operations. The role involves collaborating with stakeholders, developing analytic models, and ensuring high standards of data quality and communication.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Partner with and understand business needs of your stakeholders, prioritizing & translating those needs into technical requirements for the data & analytics engineering team
Determines the technique needed and develops analytic models to understand complex business issues and provide data-driven insights
Perform analysis on business operations using a variety of analytical tools (SQL, Python, Azure Databricks, Synapse, Power BI, Fabric etc), executes analyses and interprets results with actionable recommendations, and partners to build on others' frameworks
Design, execute & streamline our intake processes, including user stories, acceptance criteria, bug & data matrices, and subsequent effort estimations and task sequencing
Insist & deliver on high standards of quality, including data accuracy & timeliness
Ensure all outputs & deliverables adhere to consistent frameworks and standards, including business rule logic & taxonomy
Define & measure the success/impact of requested analytics & reporting features via quantitative measures
Agile method practice: Practice a highly efficient, iterative design process in accordance with agile methodology
To ensure all stakeholders are well-informed, deliver clear, concise, and comprehensive communication tailored to their specific needs and expectations
Mentor & teach on best practices – insistent focus on developing greatness in your peers
Participate in broader evangelization and communication to relevant Microsoft communities
Drive inclusion in everything you do
Qualification
Required
Master's Degree in Statistics, Mathematics, Data Science, Computer Science/Engineering, Business Analytics, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Data Science, Computer Science/Engineering, Business Analytics, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter
Preferred
Master's Degree in Statistics, Mathematics, Data Science, Computer Science/Engineering, Business Analytics, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Data Science, Computer Science/Engineering, Business Analytics, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience
5+ years of experience in enterprise‑scale, data‑intensive environments, translating complex and ambiguous business needs into clear data requirements and solution designs
Proven analytical judgment and data storytelling skills, with the ability to explain the why behind complex data, communicate business impact clearly, and influence senior, non‑technical stakeholders
Experience with Power BI visualization, modeling, DAX; RLS/OLS; performance optimization; certified dataset lifecycle. Data modeling mastery (dimensional/star schema, SCD, conformed dimensions, KPI standardization)
Hands‑on experience with Azure data stack: Fabric (Lakehouse/Warehouse, Pipelines, Semantic Models). Core programming skills in SQL and Python
Domain expertise in Customer Experience & Success/Support analytics (case lifecycle, agent performance, CSAT, deflection, E2E experience journeys)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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