Patient Service Rep Team Lead - ENT and Audiology jobs in United States
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Northwestern Medicine · 1 day ago

Patient Service Rep Team Lead - ENT and Audiology

positionGeneva, IL
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Northwestern Medicine is a leader in the healthcare industry focused on providing a patient-first approach. The PSR Team Lead plays a crucial role in supporting clerical staff, ensuring efficient workflow, and promoting patient satisfaction while adhering to organizational standards.

Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
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H1B Sponsor Likelynote

Responsibilities

Leads the work of clerical staff within the practice
Serves as a role model and resource to clerical staff
Provides training and orienting to all clerical roles, and maintains training and orientation materials and records
Creates and manages the staffing schedule
Monitors and evaluates policies and procedures to suggest operational changes
Participates in conferences and meetings, and represents the work unit on organizational initiatives
Ensures efficient patient flow through the site
May perform other duties as assigned

Qualification

Customer servicePatient registrationMedical terminologyBilingualTrainingLeadership

Required

High school diploma or GED equivalent
Previous experience in a customer service position
1 year experience with patient registration or similar role

Preferred

Bachelor's degree
Previous experience in a healthcare setting
Working knowledge of medical terminology
Bilingual

Benefits

Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits

Company

Northwestern Medicine

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
dateFounded in 1972
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://nm.org

H1B Sponsorship

Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)

Funding

Current Stage
Late Stage
Total Funding
$25M
2018-06-26Grant· $25M

Leadership Team

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Howard Chrisman, MD
President and CEO
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John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
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Recent News

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Company data provided by crunchbase