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AA Medical · 1 day ago

Key Account Manager

Mokena, IL

Full-time

Onsite

Mid Level

$60K/yr - $60K/yr

Mojo Medical is a provider of sustainable solutions to the medical device equipment market. As a Key Account Manager, you will drive sales by managing relationships with high-revenue customers, focusing on proactive outreach and exceptional customer service to exceed sales quotas and enhance customer satisfaction.

Computer Software

Growth Opportunities

Responsibilities

Achieve and exceed sales quotas with 150-200 accounts by increasing revenue from top customers, targeting year-over-year growth and expanding wallet share

Build and maintain strong, long-term relationships, ensuring high satisfaction through responsive and urgent service

Use reports and resources to prepare for targeted, proactive customer outreach

Manage the entire pre- and post-sale process, guiding customers through purchases and resolving concerns

Develop and document profitable, long-term growth plans for key accounts to drive revenue and retention

Maintain accurate sales funnel and forecast orders for assigned accounts

Stay updated on AA Medical’s products, conducting demonstrations and addressing customer and colleague inquiries

Work with suppliers and cross-functional teams to secure equipment and meet sales goals

Accurately place orders, coordinate shipping, tracking, and fulfillment to meet customer deadlines

Use NetSuite to document customer conversations and actions to ensure clear communication and follow-up action plan

Qualification

Sales experiencePresentation skillsNegotiation skillsMedical device knowledgeCustomer service skillsTechnical proficiencyCommunication skillsStrategic thinkingSelf-motivatedOrganizational skills

Required

Proven sales experience in medical device or healthcare industries, with a track record of consistently exceeding sales quotas

Strong presentation, negotiation, and closing skills. Knowledge of medical equipment terminology and specifications is a plus

Excellent verbal and written communication skills, with strong interpersonal abilities for in-person and phone interactions

Exceptional customer service and problem-solving skills, with the ability to collaborate with internal teams and external customers in a solutions-based sales approach

Familiarity with online sales platforms and order processing systems

Demonstrated expertise in assessing needs of top-tier accounts and recommending customized solutions from a broad portfolio of products and categories to deliver enhanced customer outcomes

Self-motivated, goal-oriented, and highly organized. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment with strong attention to detail and accuracy

Benefits

Unlimited PTO for exempt employees, so you can take the time you need to recharge and enjoy life outside of work.

3 Floating Holidays

9 observed holidays to spend time with loved ones and celebrate important occasions.

Medical coverage with HSA and PPO options, so you can choose the plan that works best for you.

FSA and HSA accounts, as well as dependent care FSA, to help you save on healthcare and dependent care expenses.

Discounts on pet insurance to keep your furry friends healthy.

Delta Dental and Delta Vision insurance offerings.

Short term and long term disability coverage through Principal, to provide financial protection in case of unexpected events.

EAP (employee assistance program) through Principal, to provide confidential support and resources for personal and work-related challenges.

Pet friendly office in Mokena, to make your furry friends feel welcome and at home.

4% 401(k) company match after 30 days

Company

AA Medical

For over ten years, AA Medical Store has consistently exceeded expectations by delivering a white glove experience and high quality equipment customers can count on.

Founded in 2010