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Texas A&M University · 1 day ago

Operations Support Program Manager

Austin, TX

Full-time

Onsite

Mid, Senior Level

$7,008.75/mo - $7,008.75/mo

5+ years exp

Texas Division of Emergency Management is an emergency response entity, and they are seeking an Operations Support Program Manager. This role involves managing the uniform program and providing technical and administrative support to all programs within the division, overseeing program development, implementation, and evaluation to align with organizational objectives.

Higher Education

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Performs administrative support for the Operations Support Division including programs for uniforms, health and safety, medical, fleet and other related services

Develops and implements program guidelines, procedures, policies, and regulatory frameworks

Creates schedules, set priorities, and define performance standards to achieve program objectives

Assists with compiling and preparing reports, data entry or updates, and document retention or distribution related to division programs and activities

Readily available to respond to phone calls, text messages, or emails and provide timely, accurate guidance or assistance as needed

Manages the Operation Support Division’s logistical and operational needs as determined by the Division Chief

Responsible for oversight of vendor contracts, ensuring compliance and quality standards of assets

Issues, exchanges, receives, and tracks consumable and capital assets (uniforms, medical supplies, safety equipment) in accordance with policies, procedures, and guidelines

Determines inventory level of uniforms and equipment related to assigned programs on a routine basis

Submits procurement requests to ensure inventory levels are appropriate

Responsible for identifying inventory projections, predicted obstacles or challenges, and problem solving the identified issues

Plans, implements, coordinates, monitors, and evaluates programs and applications

Responsible for maintaining the TDEM UP Uniform Portal for the program

Develops and implements program guidelines, procedures, policies, and regulatory frameworks

Creates schedules, set priorities, and define performance standards to achieve program objectives

Assists Division Chief with managing contractors, coordinating schedules, and deliverables

Maintains and implements program guidelines, procedures, policies, rules, and regulations, and monitors compliance with policies and procedures

Analyzes and develops solutions in compliance with laws, regulations, policies, and procedures, while effectively communicating these standards to employees managing complex or challenging issues within the assigned program area

Prepares inventory and division budget requests as determined by the Division Chief

Performs a variety of general accounting duties; receives and reviews invoices for accuracy, ensures items are received, and coordinates vendor payment requests

Provides technical assistance in the procurement and receiving system used by the Operations Support Division

Reviews and responds to asset/equipment requests

Attends training and maintains proficiency in Microsoft Office Suite, AggieBuy, Emburse, and Smartsheet

Establishes and maintains cooperative working relationships with other staff, state and local departments, outside agencies, contractors, vendors, and the public

May develop and deliver training sessions and presentations on assigned program areas to agency employees

Ability to travel up to 10%

Performs other related duties as assigned

Face-to-face and person-to-person interactions are required

Maintains regular attendance during scheduled work hours and may work extended hours when needed

Qualification

Program ManagementMicrosoft Office SuiteBudget ManagementVendor ManagementEmergency ManagementData AnalysisTraining DevelopmentTechnical AssistanceRegulatory ComplianceCommunication SkillsProblem SolvingOrganizational Skills

Required

Bachelor's degree from an accredited four-year college or university with major course work in Emergency Management, or Business Administration, or equivalent combination of education and professional experience

Five (5) years of program management related experience

Ability to travel up to 10%

Must have or successfully complete IS-100, IS-200, IS-700, and IS-800 within twelve (12) months of employment and any other training as determined

Working knowledge of, or the ability to rapidly assimilate information related to TAMUS/TDEM, state, and federal regulations, legislation, guidelines, policies, and procedures

Knowledge of development, preparation, fiscal management, and control required to administer a program budget

Skilled in quickly accessing relevant information, analyzing research, and presenting findings and conclusions clearly and concisely

Proficient in analyzing data and information to identify patterns in inventory fluctuations, trends, and causal relationships; skilled at diagnosing issues, drawing accurate conclusions, and implementing effective solutions to resolve problems and prevent recurrences

Demonstrates advanced proficiency in software and systems currently in use, with the ability to quickly learn and adapt to new technologies. Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Smartsheet, and Adobe Acrobat Pro

Ability to responsibly handle sensitive and confidential information and situations

Must adhere to applicable laws/statutes/policies related to access, maintenance, and dissemination of information/records

Must be organized, flexible, and able to prioritize in a multi-demand and constantly changing environment. Demonstrated ability to meet multiple and sometimes conflicting deadlines without sacrificing accuracy or timeliness; ability to work independently; and to understand and effectively apply complex oral and written instructions and procedures

Ability to communicate orally and in writing while exercising poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers

Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness

Ability to analyze problems and demonstrate skill in using logic and reasoning to identify strengths and weaknesses of solutions, conclusions, and/or approaches to problems, and apply actions to resolve current issues and prevent recurrences of problem conditions effectively

Proven track record in overseeing vendor contracts, ensuring compliance and quality standards

Ability to maintain a credible presentation style at all levels of the organization

Ability to work extended or non-traditional hours such as evenings, weekends, special events, etc

Must be able to travel by vehicle or other modes of transportation with limited delays for a low frequency (10 percent)

Ability to move and lift light to moderate weight (10-12 lbs) equipment or boxes above shoulder height

Preferred

Experience using Microsoft Office Suite - Outlook, Excel, Word, Teams (or similar software)

Experience using Adobe (or similar software)

Experience in using SmartSheet (or similar software)

Experience using Aggiebuy

Experience using Workday

Company

Texas A&M University

Glassdoor4.4

Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.

Founded in 1876

College Station, TX, US

10001+ employees

https://tamu.edu

H1B Sponsorship

Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (322)

2024 (292)

2023 (214)

2022 (207)

2021 (109)

2020 (141)