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Allstate · 1 day ago

Field Auto Appraiser - NW Phoenix, AZ

United States

Full-time

Remote

Mid Level

$60K/yr - $97K/yr

3+ years exp

Allstate is a company dedicated to protecting families and their belongings. They are seeking a Field Auto Appraiser who will be responsible for evaluating vehicle damage, writing estimates, and guiding customers through the claims process, all while providing excellent customer service and maintaining clear communication.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim

You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

In this role, you’ll ensure claims are documented accurately and in line with policy agreements