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MUSC Health · 1 day ago

Customer Service Representative

Columbia, SC

Full-time

Onsite

Mid Level

3+ years exp

MUSC Health is part of the Medical University Hospital Authority and is seeking a Surgery Scheduler. The role involves scheduling surgical procedures, ensuring accurate coding information is collected, and maintaining the surgical schedule while collaborating with various departments.

Health CareHospitalMedical

Responsibilities

Schedules all surgical procedures

Assures that appropriate clinical and insurance coding information is collected

Receives requests to schedule procedures

Schedules the procedure according to established guidelines

Maintains accuracy in the upcoming surgical schedule

Speaking directly with Physician offices

Fostering a close working relationship with all the departments involved

Qualification

OR SchedulingMedical TerminologyTyping 35 wpmComputer ExperienceStress Management

Required

Education: High School Degree or Equivalent

Work Experience: 3 years

Considerable knowledge and skill in the application of the techniques and practices of OR Scheduling

Typing speed of 35 wpm

Computer experience

Ability to perform job functions while standing (Continuous)

Ability to perform job functions while sitting (Continuous)

Ability to perform job functions while walking (Continuous)

Ability to climb stairs (Infrequent)

Ability to work indoors (Continuous)

Ability to work outside in temperature extremes (Infrequent)

Ability to work from elevated areas (Frequent)

Ability to work in confined/cramped spaces (Frequent)

Ability to perform job functions from kneeling positions (Infrequent)

Ability to bend at the waist (Continuous)

Ability to twist at the waist (Frequent)

Ability to squat and perform job functions (Frequent)

Ability to perform 'pinching' operations (Frequent)

Ability to perform gross motor activities with fingers and hands (Continuous)

Ability to perform firm grasping with fingers and hands (Continuous)

Ability to perform fine manipulation with fingers and hands (Continuous)

Ability to reach overhead (Frequent)

Ability to perform repetitive motions with hands/wrists/elbows and shoulders (Continuous)

Ability to fully use both legs (Continuous)

Ability to use lower extremities for balance and coordination (Frequent)

Ability to reach in all directions (Continuous)

Ability to lift and carry 50 lbs. unassisted (Infrequent)

Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted (Infrequent)

Ability to lift from 36" to overhead 25 lbs. (Infrequent)

Ability to exert up to 50 lbs. of force (Frequent)

Ability to maintain 20/40 vision, corrected, in one eye or with both eyes (Continuous)

Ability to see and recognize objects close at hand or at a distance (Continuous)

Ability to match or discriminate between colors (Continuous)

Ability to determine distance/relationship between objects; depth perception (Continuous)

Good peripheral vision capabilities (Continuous)

Ability to maintain hearing acuity, with correction (Continuous)

Ability to perform gross motor functions with frequent fine motor movements (Continuous)

Ability to deal effectively with stressful situations (Continuous)

Ability to work rotating shifts (Frequent)

Ability to work overtime as required (Frequent)

Ability to work in a latex safe environment (Continuous)

Ability to maintain tactile sensory functions (Continuous)

Ability to maintain good olfactory sensory function (Continuous) (Selected Positions)

Ability to be qualified physically for respirator use, initially and as required (Continuous) (Selected Positions)

Preferred

Considerable knowledge of complex medical terminology and advanced disease processes

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees