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Yochana · 4 days ago

Workday Support Specialist

United States

Contract

Remote

Mid Level

Yochana is seeking a Workday Support Specialist to assist with the configuration, testing, implementation, and ongoing administration of the Workday HCM system. The role includes providing system administration, troubleshooting system issues, ensuring data integrity, and collaborating with cross-functional teams.

Business Information SystemsInformation and Communications Technology (ICT)Information ServicesInformation TechnologySoftwareStaffing Agency

Hiring Manager

A Karunakar

Responsibilities

Provide system administration, including business process configuration, reporting development, end-user training, and data management

Troubleshoot system issues, provide user support, and conduct training sessions

Ensure data integrity and compliance through audits, reconciliation, and quality checks

Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs

Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates

Develop and maintain reports, and analytics to support decision-making

Communicate with vendors or consultants to support system

Familiar with all the modules of HCM

Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements

Perform other related duties as required

Qualification

Workday certificationWorkday HCMReport writingData managementHuman Resources knowledgeTroubleshootingTeam collaborationConfidentiality

Required

Workday certification is mandatory

Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system

Provide system administration, including business process configuration, reporting development, end-user training, and data management

Troubleshoot system issues, provide user support, and conduct training sessions

Ensure data integrity and compliance through audits, reconciliation, and quality checks

Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs

Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates

Develop and maintain reports, and analytics to support decision-making

Communicate with vendors or consultants to support system

Familiar with all the modules of HCM

Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements

Strong understanding of Human Resources (HR) processes and practices in the public sector

Proficiency in report writing and analytics within Workday

Ability to take ownership of an aspect or task on a project with little to no assistance

Ability to translate business requirements into system configurations

Ability to maintain a detail-oriented focus on data accuracy and quality

Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment

Ability to work independently and as part of a team

Ability to handle confidential information

Company

Yochana

Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 16 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries.

Founded in 2009