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Energy North Group · 1 day ago

Propane Service Technician 2,000 Sign on Bonus

Newton, NH

Full-time

Onsite

Mid Level

$28/hr - $40/hr

3+ years exp

Energy North Group is a prominent wholesale fuel distributor in New England, and they are seeking a Propane Service Technician. The role involves the installation, maintenance, and repair of residential and commercial heating systems, along with related tanks and piping.

Oil and GasTransportationWholesale

Responsibilities

Installs, maintains, and repairs tanks, piping, heating equipment, and appliances at commercial and residential customer sites

Communicates in a timely manner with dispatchers, maintaining a schedule and making sure any delays are properly communicated to the customer

Follows a standardized format for customer repair visits:

Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable

Diagnoses diverse electrical and mechanical service issues

Explains the diagnosed issue in concise terms to the customer, together with the resolution

Understands, and articulately conveys, company pricing and services to customers

Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality

Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services)

Completes visit by obtaining customer signature and correct customer information, including email address

Notifies dispatchers of any issues that require repair or compromise delivery or service

Maintains proper stock, parts, tools, and safety equipment in the vehicle

Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection forms

Participates in company provided training opportunities on latest industry technologies

Executes other tasks assigned by the Propane Service Manager

Qualification

Propane service experienceNH Gas Fitter LicenseBlueprint understandingMechanical troubleshootingCustomer communication

Required

A minimum of three years of experience in propane service (waived for trainees)

Some or all appropriate licensing, including NH Gas Fitter License, preferably with Service Technician endorsement; NH Master Plumber License; MA LP Installer; MA Master Plumber License; ME Propane and Natural Gas Technician (all waived for trainees, who instead must obtain proper trainee credentials)

Clean MA/NH/ME driving record

Understanding of blueprints, plans, and manuals

Ability to pass company-provided drug test, alcohol test, and physical

Availability to work a flexible schedule, including weekends, overtime, and on call shifts