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Arconic · 1 day ago

Field Service Engineer-Northwest Michigan-Ohio

Ohio, United States

Full-time

Onsite

Senior Level

$80K/yr - $95K/yr

5+ years exp

Arconic is currently seeking a Field Service Engineer to join their Quality Assurance organization serving customers in Michigan and Ohio. The role involves providing technical field service support, ensuring quality standards are maintained, and interacting with customers and internal teams to solve quality issues and improve processes.

AerospaceAutomotiveBuilding MaterialConstructionMechanical Engineering

No H1B

U.S. Citizen Only

Hiring Manager

Jessalyn McKeown

Responsibilities

Providing connection between the customer and the plant in claims support, technical problem solving, and improvement projects

Providing technical expertise and guidance to customers, to the sales and marketing team, and to production to solve quality problems

Participating in kaizens, developing relationships, and maintaining standards

Training customers in the fundamentals of aluminum, quality requirements, and fabricating practices

Overseeing customer support for quality issues, technical problem solving, and ensuring that quality standards are understood, maintained, and adhered to both at operations and customer facilities

Qualification

Metals manufacturing experienceAluminum manufacturing experienceQuality systems experienceTechnical problem solvingSelf-directedPrioritizationOrganizationNegotiation skills

Required

Bachelor's degree from an accredited institution

Minimum of five years' metals manufacturing experience

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements

Preferred

Aluminum manufacturing experience

Quality systems experience

Self-directed; able to make decisions and provide recommendations to solve quality issues

Able to prioritize and organize multiple tasks

Able to take a strong stand and demonstrate effective negotiation skills

Demonstrate self-confidence and the ability to make independent, discretionary decisions regarding product quality, reliability and safety to minimize external exposure and liability from product and process excursions