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Boston University · 1 day ago

NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab

Boston, MA

Part-time

Onsite

Mid Level

$72K/yr - $80K/yr

Boston University is seeking a technology professional for their National Emerging Infectious Diseases Laboratories. The IT Systems Specialist will provide client support, configure systems, and troubleshoot issues related to Windows and Mac systems, while also collaborating on special technology projects.

College RecruitingHigher EducationUniversities

H1B Sponsor Likely

Responsibilities

Provides direct client support for requests and issues

Configures systems for research and operations

Recommends technical solutions and educates clients on available tools

Installs, maintains, and troubleshoots Windows and Mac computers and software

Qualification

Windows managementMacOS managementTroubleshooting skillsMicrosoft OfficeActive DirectoryRemote assistance toolsNetworking principles

Required

Deep familiarity with Windows and MacOS operating system use and management. Comfortable with installing, configuring, and upgrading Windows and Mac systems

Proven track record in troubleshooting hardware, software, OS, and network issues while employing thoughtful strategy and communication. Familiarity with Microsoft Office and common desktop software, Microsoft Teams, Zoom, and Active Directory

Experience with tools leveraged in enterprise environments for delivering support and system management - such as for remote assistance, asset management, deployment and mobile device management, patching, virus protection, and encryption (e.g., BeyondTrust Bomgar, Quest KACE, Microsoft Deployment Toolkit)

Familiarity with wired/wireless networking principles, such as TCP/IP and application protocols, and how they play a role in normal computer use

Benefits

In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays.

University-funded retirement plan with full vesting after 2 years of eligible service.

Competitive tuition assistance program for yourself and family members.

Company

Boston University

Glassdoor4.3

Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world.

Founded in 2012

Boston, Massachusetts, USA

5001-10000 employees

https://www.bu.edu/hic/

H1B Sponsorship

Boston University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)