NEOGOV · 4 days ago
Healthcare Facility Office Assistant - Extra-Help Healthcare Facility Office Assistant
Various Merced County locations, CA
Full-time, Part-time
Onsite
Entry, Mid Level
$44K/yr - $53K/yr
2+ years expNEOGOV is seeking a Healthcare Facility Office Assistant to support various Merced County Departments. The role involves instructing employees, managing workload, and providing technical resources on departmental programs and operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
As lead-worker, instructs employees in the interpretation and application of laws, regulations, policies, and procedures related to the department's programs and automated systems
Prioritize and manage workload distribution
Act as technical resource on more difficult problems or specialized issues; monitors quality and timeliness of unit work
Identify and provide individual instruction to co-workers for work deficiencies and provide feedback to supervisor as requested
Answer inquiries related to department services, programs, and operations
Obtains information, resolves discrepancies or errors, disperses relevant information, or refers client to the appropriate personnel or location
Explain the proper use of forms and documents
Produce notices, reports, letters, legal documents, fiscal, or statistical information
Verify that information or data is complete, accurate, and consistent
Operate automated systems, which involve interpretation of requirements and assisting in the layout and formatting of fields, screens, and report formats utilized in database, spreadsheet, or word processing software
Produce statistical, data processing, and production related reports
Qualification
Required
Two (2) years of clerical experience equivalent to an Office Assistant II in Merced County
One (1) year of college or business school training may substitute for one (1) year of the required experience
Type at a corrected rate of 45 words per minute from clear copy
Operate a personal computer and modern office equipment with repetitive hand and arm motion
Communicate effectively with others in person, in writing, and over the telephone
Analyze data, interpret directions, procedures and regulations, and develop appropriate responses
Create correspondence, spreadsheets, and presentation materials using various computer software programs
Complete multiple priority projects with conflicting deadlines and under stressful conditions
Maintain confidential information in accordance with legal standards and/or County regulations
Frequent use of depth perception, peripheral vision and color perception
Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
Occasionally kneel, bend, twist, squat, balance and crawl
Frequent use of hand-eye coordination
Occasionally lift and carry up to 40 pounds
Normal dexterity, frequent holding and grasping
Frequent use of data entry device including repetitive hand and arm motion
Sit, stand or walk for long periods of time
Regular attendance is an essential function
Knowledge of modern office practices, and department specific methods, procedures, policies and regulations
Knowledge of programs, goals, and purpose of the assigned department
Knowledge of English grammar, vocabulary, spelling, and punctuation
Knowledge of business letter writing
Knowledge of lead-work and staff development techniques and practices
Knowledge of computer terminology and computer keyboard arrangement
Knowledge of common word processing, spreadsheet, and database software packages
Ability to exercise sound judgment when initiating processes, actions, and alternatives within established procedures and regulations
Ability to interpret and explain procedures to others
Ability to provide verbal and written instruction to others
Ability to exercise sound judgment when prioritizing, organizing, assigning, and monitoring workload
Ability to apply the rules, regulations, policies, and procedures pertaining to initial application for the assigned department's services
Ability to enter data accurately into automated system
Ability to locate, identify, and correct inaccurate or incomplete information
Ability to establish and maintain cooperative and effective work relationship with others
Ability to deal tactfully and courteously with the public, county employees, and other staff
Ability to lead and train subordinate employees effectively
Ability to follow written and oral directions and instructions
Benefits
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.
Dental Insurance - Delta Dental
County pays 100% of the premium for employees and 50% for dependent(s)
Vision Insurance - VSP
County pays 100% of the premium for employees and 50% for dependent(s)
State Disability Insurance (SDI)
County-paid Life and Accidental Death & Dismemberment Insurance
Voluntary Term and Whole Life Insurance are available - premium paid by employee
The County offers a 457 Deferred Compensation Plan.
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code.
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention.
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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