BeloForm Craft ยท 6 days ago
Customer Support Assistant
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$47K/yr - $51K/yrBeloform Craft is committed to excellence, innovation, and growth, seeking a motivated individual to join their warehouse operations. The Customer Support Assistant will be the first point of contact for clients, ensuring inquiries are handled promptly and accurately while contributing to strong client relationships.
Architecture & Planning
Responsibilities
Respond promptly and professionally to client inquiries via email, phone, or chat
Assist clients with questions about products, services, and orders
Document and track customer interactions to ensure accurate records
Collaborate with internal teams to resolve client issues efficiently
Maintain a high level of professionalism and quality in all client interactions
Qualification
Required
Strong communication and interpersonal skills
Ability to multitask and handle inquiries efficiently
Excellent problem-solving and organizational abilities
Proactive attitude with a focus on providing outstanding customer service
Professional demeanor and ability to work in a team-oriented environment
Benefits
Opportunities for professional growth and advancement within the company.
Supportive and collaborative work environment.
Development of key skills in customer relations, communication, and problem-solving.
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase