NEOGOV · 2 days ago
Program Administrator ACT
Portsmouth, VA
Full-time
Onsite
Mid, Senior Level
$71K/yr - $92K/yr
4+ years expNEOGOV is a company focused on supporting behavioral healthcare services, and they are seeking a Program Administrator for the Assertive Community Treatment (ACT) Program. This role involves managing clinical and non-clinical staff, ensuring effective service delivery for individuals recovering from mental health and substance use disorders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manages, coordinates, develops and implements services and support for the specific needs of individuals recovering from mental health, substance use and co-occurring disorders; monitors and ensures provided services are comprehensive, well developed and maintained according to the requirements of the grant
Documents accomplishments, the effectiveness of services provided, and status of program services according to the requirements of the Assertive Community Treatment (ACT) Program
Provides consultation to individuals to assess their social, health and vocational needs; supervises outreach and, ensures follow up efforts for non-compliant individuals are administered; identifies adverse impacts to clients and provides intervention measures and assists with client’s discharge plans
Consults regularly with therapist, staff members and medical staff to discuss individuals’ progress; attends and participates in case reviews and core service meetings; and serves as facilitator for support groups; ensures compliance with state and federal requirements; and advocates for additional resources and services as needed
Supervises ACT clinical staff, assistants, aides and relief staff; completes staff evaluations according to agency supervision policy; develops and implements policies and practices for the development of clinical staff and clinical supervisions; participates in staffing, and chairs case reviews to ensure team approach; and reviews assessments of potential consumers to determine whether to recommend acceptance for admission
Ensures staff adheres to all regional, federal and state regulations
Responsible for staff development and training, succession planning, performance management, employee relations, and prioritizing and assigning work; conducts interviews, assigns cases and completes employee evaluations
Conducts staff meetings and/or coordinates in-service training, new hire orientation and training
Works with other agencies, organizations and the general public to coordinate services, provide technical guidance and educate individuals and community on client rights, needs and related topics
Serves as point of contact for the for all inquiries regarding the ACT Program Grant
Responsible for emergency operations activities for grant program clients to include, but not limited to, emergency shelter operations and disaster relief activities as necessary
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs
Qualification
Required
Requires a Master's Degree in Psychology, Social Sciences, Human Services or a related field
3 - 5 years of experience developing and implementing individual service plans for individuals recovering from mental health, substance use and co-occurring disorders
1 - 3 years of experience supervising staff in a community mental health setting
Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Eligible LCSW or LPC in the State of Virginia
An acceptable general background check to include a local and state criminal history check and sex offender registry check
A valid driver's license with an acceptable driving record
Individuals in this position cannot be listed as having a founded child abuse or neglect complaint
In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community
Benefits
Medical
Dental
Vision
Legal
Flexible Spending Accounts
Basic and optional life insurance
Short-term disability insurance
Virginia Retirement System (includes a mandatory 5% employee contribution)
Holidays
Vacation
Sick leave
Deferred compensation plan
Chartway Credit Union
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase