Kelly · 1 day ago
Information Technology Application Support
Kelly is hiring a Lead Specialist - IT Application Support with their prestigious client based in Parlin, NJ. The role involves providing support for desktop and laptop applications, including installation and troubleshooting, while ensuring strong communication and customer service throughout the process.
OutsourcingProfessional Services
Responsibilities
Desktop/Laptop Support
App installation
OS installation / imaging
Basic network troubleshooting
Strong understanding of TCP/IPv4 network protocols
Microsoft/Windows experience
Ability to lift and move up to 40 lbs (Physically able to rack and stack servers and network gear)
Help desk or experience using a ticketing system like Service Now
Customer service experience (Even working in retail or service industry shows they know how to treat customers/users)
Basic printer experience insofar as configuring the IP address and installing the device on PCs
Strong communication skills with email, teams, etc
Organization and documentation
Qualification
Required
Aspen IP21 experience
Experience setting up servers
SQL DB experience
Firewall experience (To the extent of knowing what to put in a ticket, not be a security expert)
ITIL License
Cisco networking experience
Strong understanding of TCP/IPv4 network protocols
Microsoft/Windows experience
Ability to lift and move up to 40 lbs (Physically able to rack and stack servers and network gear)
Help desk or experience using a ticketing system like Service Now
Customer service experience (Even working in retail or service industry shows they know how to treat customers/users)
Basic printer experience insofar as configuring the IP address and installing the device on PCs
Strong communication skills with email, teams, etc
Organization and documentation
Preferred
RS Linx experience (Def not required but would come in handy)
Security+, Network+, CSA, etc... Any relevant certs
Benefits
10 Paid holidays
40 hour Paid Time off
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
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