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JLL · 1 day ago

America's Account Director

New York, NY

Full-time

Onsite

Director/Executive

$210K/yr - $230K/yr

10+ years exp

JLL is a leading global provider of real estate and investment management services, and they are seeking an Account Director to develop and implement an America's account plan that enhances client relationships and drives financial performance. The role involves building high-performing teams and ensuring operational excellence while managing account budgets and client satisfaction.

CommercialReal Estate

No H1B

Responsibilities

Create the vision for the account plan ensuring alignment of objectives and driving high-quality results that help secure a future with no-bid contract renewals

Drive account growth by articulating value proposition and ensuring expansion of services provided

Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery

Ensure the most qualified candidate is hired for all roles on the account

Build actionable and measurable career development plans for all direct reports

Advance the firm’s diversity and inclusion priorities through planful and focused talent planning

Present an annual account plan that includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans

Proactively manage to the account budget and identify opportunities to generate additional revenue on the account

Mitigate risk for the firm by ensuring A/R is maintained below 60 days payable

Qualification

Facilities ManagementCommercial Real EstateIntegrated Facility ManagementFinancial AcumenClient Relationship ManagementBudget ManagementTeam LeadershipOperational ExpertiseTransformational LeadershipStrategic MindsetResults-Driven