Starburst · 1 week ago
Cloud Marketplace Manager
San Francisco, CA
Full-time
Hybrid
Mid Level
$98K/yr - $134K/yrStarburst is a data platform that unifies data across clouds and on-premises to accelerate AI innovation. As the Cloud Marketplace Manager, you will manage and optimize relationships with cloud marketplace customers, ensuring seamless transactions and customer experiences throughout the marketplace journey.
AnalyticsBig DataDatabaseInformation TechnologyOpen SourceSoftware
Responsibilities
Serve as the primary point of contact for all marketplace-related customer engagements, supporting the full lifecycle from pre-sale to post-sale
Provide support, enablement, and resources to field teams and customers for marketplace deal structuring, offer processes, and cloud marketplace programs
Partner with Sales during the pre-sale process to assess marketplace viability for deployment, billing, or both
Facilitate smooth handoffs to Deal Desk and Revenue Operations to ensure accurate order form creation and private offer setup
Support customers through the private offer acceptance process, ensuring a frictionless experience
Oversee post-sale marketplace deployment in coordination with Product and Engineering
Monitor and maintain marketplace usage, billing accuracy, and performance for all marketplace customers
Liaise with cloud marketplace support teams (AWS, Azure, GCP) as needed to resolve customer or billing issues
Manage the lifecycle of both existing and new cloud product listings across AWS, Azure, and GCP marketplaces, ensuring compliance and optimization
Work cross-functionally with Sales, RevOps, Product, Engineering, and Finance to drive marketplace adoption and customer satisfaction
Identify opportunities to improve internal processes, automation, and data quality related to marketplace transactions
Provide insights and reporting on marketplace performance and usage trends to internal stakeholders
Qualification
Required
Strong understanding of cloud marketplaces (AWS, Azure, and/or GCP) and their private offer and billing mechanisms
Experience supporting marketplace transactions in a SaaS or ISV environment
Proven ability to work cross-functionally with Sales, Deal Desk, Product, Engineering, and Finance teams
Familiarity with quote-to-cash processes and marketplace billing operations
Strong communication and organizational skills with a focus on operational excellence and customer experience
Experience enabling a variety of stakeholders and audiences on the value of cloud marketplaces
Self-starter who thrives in a fast-paced, collaborative environment and can manage multiple stakeholders and priorities simultaneously
Strong analytical skills with experience interpreting data and supporting business decisions
Experience managing marketplace listings, private offers, or billing operations for a software vendor
Familiarity with CRM, billing, and revenue operations systems (e.g., Salesforce, Metronome, Tackle, Dealhub)
Previous experience working in or alongside cloud providers' marketplace programs
Benefits
Competitive pay
Attractive stock grants
Flexible paid time off
Company
Starburst
Starburst offers a data lakehouse platform unifying access to distributed data across cloud, on-premises, and hybrid environments.
Founded in 2017
501-1000 employees
H1B Sponsorship
Starburst has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (9)
2022 (7)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$414MKey Investors
CitiAlkeon CapitalAndreessen Horowitz
2025-05-19Series Unknown
2022-02-09Series D· $250M
2021-01-06Series C· $100M
Leadership Team
Justin Borgman
Chairman & CEO
Anu Sudarsan
Staff Software Engineer and Co-founder
Recent News
Company data provided by crunchbase