Resurgent Capital Services ยท 1 day ago
Specialist I, Customer Service Support (Fraud ACDV)
SC-Greenville
Full-time
Onsite
New Grad, Entry LevelResurgent Capital Services is an industry-leading financial services company committed to superior service and integrity. They are seeking a Fraud Investigation Specialist I, who will be responsible for investigating and resolving disputed accounts related to consumer fraud.
Financial Services
Responsibilities
Use investigative and analytical skills to resolve consumer fraud disputes
Research and verify accuracy of dispute documents
Process dispute documents
Seek to improve overall customer experience
Properly updates and documents all operating systems and Customer Service applications as appropriate
Qualification
Required
Proven proficiency in avoiding State, Federal, and Company Violations
Proven proficiency to process all Fraud Applications with a high level of accuracy
Ability to identify process gaps and trends
Proven ability to work with management to assist with Reference Guide process updates
Demonstrates problem solving skills by analyzing account anomalies and proposing solutions
High school diploma or equivalent
Preferred
Some college or equivalent work experience desired
Company
Resurgent Capital Services
Resurgent Capital Services is a financial services company that offers domestic and international consumer debt portfolio services.
Founded in 1998
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jon Mazzoli
Chief Development Officer
Recent News
2025-03-20
Company data provided by crunchbase