Delta Dental of Arizona · 1 day ago
Business Intelligence Manager
Delta Dental of Arizona, the state’s #1 dental and vision insurance company, is seeking a Business Intelligence Manager who thrives on turning data into business advantage. The role involves ensuring the use of business intelligence applications to enhance decision-making capabilities and collaborating with cross-functional teams to deliver insights that drive performance and growth.
Responsibilities
Provide guidance to team members on design, development, and maintenance of business intelligence solutions
Support individual team members with technical, functional and business approaches, strategies, ensuring effective data utilization for informed decision-making
Define and align BI strategy across business units and translate it into actionable development roadmaps
Lead and develop the BI team, set performance goals, provide coaching, and manage career progression
Oversee project plans, manage resource allocation, monitor milestones, ensure delivery on schedule and budget
Establish and enforce data governance, quality standards, and process consistency across BI platforms
Collaborate with business stakeholders and IT leadership to prioritize initiatives, manage dependencies, and escalate risks
Lead the delivery of analytics tools and insights that improve efficiency, business outcomes, and decision quality
Partner with business leaders to understand priorities and translate them into BI solutions that drive measurable impact
Develop analyses, reports, and presentations that move beyond dashboards to uncover trends and recommend clear actions
Expand the organization’s analytical capabilities by promoting data literacy and evidence-based decision-making across teams
Enable and guide self-service BI through well-designed datasets, training, and user support
Prepare, clean, and validate data from multiple sources to ensure accuracy and reliability within BI environments
Integrate and standardize datasets to create trusted, consistent views across business areas
Define and apply business rules that align data for unified reporting and analytics
Collaborate with data and business teams to identify and resolve data quality issues proactively
Translate requirements into actionable BI solutions in partnership with business leaders and analysts
Define, document, and manage metrics and KPIs for consistency and present findings and demonstrate BI solutions to non-technical stakeholders
Design, develop, and maintain interactive dashboards and reports using enterprise BI platforms such as Power BI, Tableau, or Looker
Develop practical data models and semantic layers that make information accessible, consistent, and easy to explore
Work with data and IT teams to improve how data is structured and delivered for analytics, ensuring solutions remain scalable and easy to maintain
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field, or equivalent work experience
7+ years of professional experience in business intelligence or analytics development roles
3+ years of leadership experience
Advanced SQL expertise, including query optimization and performance tuning
Strong experience with data modeling (star/snowflake schemas, fact/dimension design, semantic layers)
Proven track record delivering enterprise BI dashboards, reports, and semantic models in tools such as Power BI, Tableau, or Looker
Familiarity with modern data warehouses (Snowflake, Redshift, BigQuery, Azure Synapse)
Working knowledge of cloud platforms (Azure and or AWS) and their relevance to BI and analytics
Exposure to multiple BI platforms, with the ability to evaluate and recommend solutions
Background in modernizing BI environments, including migration to cloud-based platforms
Programming/scripting experience in Python or R for BI workflows, and Shell/PowerShell for automation
Scripting experience in Python or R for analytics workflows, and Shell/PowerShell for automation
Exposure to BI DevOps practices such as Git-based version control, automated testing, and CI/CD pipelines
Understanding of data governance and compliance (HIPAA, PII, PHI), including metadata and role-based access
Strong communication skills with the ability to explain complex data concepts to non-technical audiences
Experience mentoring team members and contributing to BI standards and best practices
Excellent organizational, analytical, and problem-solving skills
Ability to manage multiple priorities with minimal direction and deliver in a fast-paced environment
Benefits
Medical
Dental
Vision
401(k)
Student loan assistance
Six weeks of paid parental leave
Volunteer PTO
Company
Delta Dental of Arizona
Delta Dental of Arizona (Delta Dental) is a health and wellness company providing affordable dental and vision benefits to individuals, families and businesses throughout the state.