Priority Health · 2 days ago
Lead Product Manager
Grand Rapids, MI
Full-time
Onsite
Lead/Staff
10+ years expPriority Health is a nationally recognized health system committed to delivering personalized healthcare. The Lead Product Manager will oversee the management of commercial products and vendor relationships, support the product development process, and coordinate complex product initiatives to enhance product performance and operational efficiency.
Health Care
Responsibilities
Support the product development and testing phases of the product development life cycle, including development of supporting documentation, and process documentation
Support the product managers in the documentation and assessment of new product design requirements
Publish, distribute, ensure sign-off on business requirements and other required documentation in support of Compliance
Documents product designs and catalogues in a reference library
Supports product implementation across all departments or external partners
Responsible for the problem and issue resolution, working with functional business areas to assess and solve product-related technology and operational performance issues affecting product performance, and/or customer / partner / member satisfaction
Leads the development of performance improvement strategies
Executes complex projects in sometimes ambiguous situations
Deliver organization training in support of new products or product enhancements including training in various system platforms
Lead teams to resolve product-related questions and issues from internal and external stakeholders including sales, Customer Service, Providers, internal operations teams
Manage existing vendor relationships and contract requirements
Regularly report on the product performance of products and make recommendations for enhancements or sunset as needed
Mentor team members as necessary
Qualification
Required
Bachelor's Degree
10 years of relevant experience business or health care product and operation experience
Demonstrated experience developing and executing unit, integration and acceptance test plans managing product performance
Preferred
Strong knowledge and understanding of Priority Health's products, benefit structures, and product development processes
Ability to quickly grasp and describe Priority Health products and benefit designs
Strong understanding of Priority Health systems and operational processes, including but not limited to, Group and Member installation and maintenance, Billing, and Fulfillment
Basic understanding of Priority Health's technical infrastructure, integration of systems, batch processes and configurations and technical design of application and interfaces
Benefits
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Company
Priority Health
Priority Health is an award-winning health benefits company.
1001-5000 employees
H1B Sponsorship
Priority Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (9)
2022 (10)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Michigan Health Endowment Fund
2022-02-24Grant· $0.5M
Leadership Team
Nick Gates
President
Recent News
2025-12-11
Morningstar.com
2025-11-18
Company data provided by crunchbase