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NYS Office for People With Developmental Disabilities · 2 days ago

Program Operations Specialist 2

New York, United States

Full-time

Onsite

Entry, Mid Level

$87K/yr - $110K/yr

1+ years exp

The NYS Office for People With Developmental Disabilities is seeking a Program Operations Specialist 2 to support and supervise the Program Operations Specialist 1s within the Statewide Electronic Health Record (EHR) Team. The role involves overseeing EHR management, handling escalated technical issues, ensuring timely training and documentation, and supporting over 16,000 end users in utilizing the EHR system.

CommunitiesHealth CareWellness

Responsibilities

Oversee the POS1 positions in the assigned area, who together will oversee/implementation and support the Regions/Districts in EHR management

Review concerns from POS1s and work with EHR vendor

Acts as the subject matter expert on the use of the Electronic Health Record (EHR) and systems that interact with EHR, such as SHIN-NY and TABS

Participate in statewide policy meetings with regard to clinical medical records and care coordination documentation

Participate in meetings related to modifications made to the EHR

Evaluate the impact of software and hardware releases on the EHR system through the use of systems testing

Monitor the training curriculum and ongoing use of the EHR throughout the state, including the need for updates to material

Provide EHR training as needed

Review EHR reports and monitors for trends that could help the agency

Conduct program site visits to evaluate program usage on the EHR and answer questions

Qualification

Electronic Health Record (EHR)System testingTraining curriculum developmentTechnical supportSoft skills

Required

Candidates must be reachable for appointment on the current Civil Service Eligible List

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law

The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades

Benefits

Loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

Savings programs such as the U.S. Savings Bond and the College Savings Plan.

Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

Life insurance and Disability insurance.

The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

Paid Holidays and Leave: Thirteen (13) paid holidays each year.

Thirteen (13) days of paid vacation leave initially.

Five (5) days paid personal leave each year.

Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.

Up to three (3) days professional leave each year to participate in professional development events.

Health Care Coverage: Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

Paid Parental Leave: Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event.

Retirement Program: Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

Professional Development and Education and Training: NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities.

Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure.

Company

NYS Office for People With Developmental Disabilities

The New York State Office for People With Developmental Disabilities (OPWDD) is responsible for coordinating services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.

Founded in 1978

Albany, New York, USA

10001+ employees