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Westgate Resorts · 1 day ago

Casino Supervisor

Las Vegas, NV

Part-time

Onsite

Mid Level

$25/hr - $25/hr

Westgate Resorts is a renowned company located adjacent to the Las Vegas Convention Center, providing a vibrant work atmosphere. They are seeking a Casino Supervisor to oversee operations of the casino floor, ensuring quality guest services and training staff to enhance the overall experience.

CasinoHospitalityResorts

Responsibilities

Supervise operations of casino floor including coordinating and providing guest services with attention to quality of service provided by staff

Directing requests for extraordinary services, investigating complaints/concerns, analyzing problems and advising proper authorities

Train and evaluate staff

Assist with developing new ideas and improve upon existing procedures and services

Qualification

Supervisory skillsGuest service skillsMathematical skillsComputer proficiencyTraining skillsEffective communicationOrganizational skills

Required

Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance

Ability to relate to all levels of management, employees and customers in verbal/written form

Communicate effectively both verbally and in writing to provide clear direction, instruction and guidance to staff

Assign and instruct all personnel in details of work

Observe performance and encourage improvement

Ability to maintain attendance in conformance with standards

Ability to maintain a neat, clean and well-groomed appearance

Ability to organize/prioritize work, meet deadlines, work with minimal supervision and multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another

Supervise all staff including selection, training, counseling and discipline

Mathematical skills necessary to prepare forecasts, budgets, financial statements and perform calculations

Ability to access and input information using a moderately complex computer system

Listen & respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information

High School Diploma

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities