Customer Experience Coordinator jobs in United States
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Suitsupply ยท 1 day ago

Customer Experience Coordinator

Suitsupply is a leading company in the fashion industry, seeking a Customer Experience Coordinator to enhance their brand's customer journey. The role involves ensuring exceptional service, maintaining a professional environment, and supporting store operations to maximize sales and promote the company's image.

FashionMen'sShopping

Responsibilities

Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
Ensure clienteling activities are mapped for each guest
Ensure seamless efficiency and positive atmosphere in the customer experience
Partner with leadership and expert teams to proactively address service issues
Performing other duties assigned by store leadership team

Qualification

Customer serviceClientelingSales experienceHospitality experienceVerbal communicationWritten communicationRelationship buildingFlexibility

Required

Previous experience in sales, hospitality, and/or service
Exceptional customer service/clienteling skills and excited to build relationships
Professional verbal and written communication skills
Flexible work schedule, including evenings, weekends, and holidays

Benefits

A top-of-the-line training program, unique to the industry
A clothing allowance for each new season
A generous employee discount
Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad

Company

Suitsupply

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Suitsupply is a mens fashion brand that is retailed through an online store.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
NPM Capital
2017-11-27Private Equity

Leadership Team

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Kirsten Zwijnenburg
Director of Marketing
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Company data provided by crunchbase