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Tencent Americas · 1 day ago

Operations Specialist

Los Angeles, CA

Full-time

Onsite

Mid Level

$69K/yr - $120K/yr

3+ years exp

Tencent Americas is part of Tencent's global operations, focusing on establishing offices and overseeing administrative functions internationally. The Workplace Operations Specialist will manage daily office operations, coordinate maintenance and repairs, and support HR with onboarding and offboarding, ensuring a seamless workplace experience for employees.

AdvertisingArtificial Intelligence (AI)Internet

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Manage daily office operations to ensure a safe, clean, and productive work environment for our LA office and other smaller satellite offices

Serve as the main point of contact for building management, vendors, and service providers

Coordinate maintenance, repairs, and workplace services (HAVC, janitorial, security, etc.), ensuring contracts are in place and service standards are met

Support space planning, seating assignments, and office moves in collaboration with global workplace team

Collaborate with IT team managing access control systems, security badges, and visitor management procedures

Track and manage office operations fixed assets, office supplies, equipment inventory and vendor contracts

Assist with purchase orders and vendor onboarding

Maintain accurate facilities records, manage expenses and budgets

Support HR with onboarding and offboarding from admin and facilities perspective

Partner with IT to support meeting room technology and liaise with global IT when escalations are needed

Provide warm, responsive first-line support for employee workplace requests

Help plan and execute onsite events, team buildings, and community initiatives

Maintain a welcoming environment for employees and visitors that reflects our company culture and values

Maintain documentation and reports for compliance, safety, and audit requirements

Qualification

Facilities managementOffice managementIT coordinationMicrosoft OfficeServiceNowWorkdayFluent in MandarinCommunication skillsOrganizational skillsProblem-solving

Required

3-5 years of experience in office management, facilities coordination – ideally with a tech or fast-paced corporate environment

Facilities management skills and basic IT knowledge (e.g., device setup, network connection, AV troubleshooting)

Service-oriented mindset with excellent communication and interpersonal skills

Strong organizational skills with the ability to adapt quickly and a problem solver

Comfortable working independently and collaboratively across global teams and time zones

Proficiency with Microsoft office, ServiceNow, Workday

Preferred

Bachelor's degree in management, facilities management, or related field preferred

Fluent in Mandarin preferred

Benefits

Sign on payment

Relocation package

Restricted stock units

Medical, dental, vision, life and disability benefits

Participation in the Company’s 401(k) plan

Up to 15 to 25 days of vacation per year

Up to 13 days of holidays throughout the calendar year

Up to 10 days of paid sick leave per year

Company

Tencent Americas

Glassdoor4.0

Tencent is a leading global technology company founded in 1998 with the ambition to connect people.

Founded in 1998

Palo Alto, California, USA

10001+ employees

http://www.exploretencent.com/careers/

H1B Sponsorship

Tencent Americas has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (51)

2023 (59)

2022 (47)

2021 (57)

2020 (40)