Citi · 2 days ago
Consumer Product Sales Lead Analyst
Citibank, N.A. seeks a Consumer Product Sales Lead Analyst for its New York, New York location. The role involves analyzing finance data and metrics to derive business value and defining product and growth strategies for Citi’s On Card Lend and Spend Products. Responsibilities include developing performance analytics, managing reporting for new product launches, and collaborating with cross-functional teams to improve performance and insights.
BankingFinanceFinancial Services
Responsibilities
Analyze finance data and metrics to derive business value, and play key role in defining product and growth strategies for Citi’s On Card Lend and Spend Products including Flex Loan and Flex Pay products
Develop performance analytics of On Card Lend and Spend Products including Flex products to quantify incremental engagement and profitability
Add new segmentations and improve analytical rigor to provide strategic and actionable business insights
Build analytics in support of financial forecasting and in defining business strategy
Prioritize new growth initiatives by developing financial sizing, weighing risk/reward tradeoffs, assessing customer impact, and various other key factors
Amplify syndication and lead communications of financial plans and new growth initiatives to key partners, including Marketing, Digital, Analytics, Risk, Technology, Finance and senior leaders
Manage reporting for new product launches with high profile partners eg: Costco
Improve breadth, accuracy and usability of all reporting processes, and revamp communication of results and insights to cross-functional partners and senior leadership
Develop in-depth understanding of the profit and loss metrics (P&L) for On Card Lend and Spend Products including Flex products and lead communication of key trends, business drivers and strategic insights across cross-functional teams and senior leadership
Analyze On Card Lend and Spend Products including Flex products performance comparing against official forecasts, diagnose drivers of variances, and work with cross-functional teams to implement strategies to improve performance
Code and execute product eligibility and pricing for On Card Lend and Spend Products including Flex products
Manage key governance stakeholders and controls related to eligibility and pricing
Utilize tools like SQL to derive actionable customer insights
Qualification
Required
Requires a Master's degree, or foreign equivalent, in Data Science, Engineering (any), Engineering Science, Business, Economics, or related field and 4 years of experience as a Business Analyst, Project Manager, or related position involving business data analysis and growth strategy development
Alternatively, employer will accept a Bachelor's degree in the stated fields and 6 years of the specified progressive, post-baccalaureate experience
Full term of experience must include: Analyzing and reporting KPIs including customer engagement metrics, conversion rates, marketing channel attribution, and attrition to identify opportunities for product optimization and growth
Using analytics tools including SQL to effectively communicate complex data analysis findings to both technical and non-technical audiences
Utilizing MS Office products with Excel and Tableau to produce leadership dashboards and reporting packages
At least 2 years of experience must include: Assessing customers interact with digital lending products, user behavior, product performance, and market dynamics to inform product strategy, product design/features and offer formulation
Driving pricing strategy to optimize P&L for lending products using customer behavior segments and internal and external credit risk scores
Collaborating with Legal and fair lending compliance teams to ensure initiatives or product changes align with regulatory requirements, and remain within established control frameworks
Developing financial forecasts for credit card lending products as part of the planning process and work with leadership to set targets or goals
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Funding
Current Stage
Late StageLeadership Team
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