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Nordstrom · 1 day ago

Asset Protection - Interim Agent - Southern Cal Distribution Center

Ontario, CA

Full-time

Onsite

Entry Level

$24.65/hr - $25.65/hr

2+ years exp

Nordstrom is a retail company seeking an Asset Protection Interim Agent to support loss prevention, safety, and security initiatives at their Southern California Distribution Center. The role involves monitoring building access, conducting investigations into loss situations, and ensuring the safety of employees and company assets.

E-CommerceFashionRetail

Responsibilities

Greet and interact with building personnel of all levels, in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security

Monitor identification badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc

Scan building associates, visitors, and vendors using electronic walk-through metal detectors and/or hand-held metal detectors (where applicable)

Perform visual searches of bags, briefcases and other carry-in items to ensure that no prohibited items enter the building

Use interpersonal skills and directive behaviors, when needed, to ensure that the security screening procedures are followed by all individuals

Escalate highly sensitive situations that may result in collaboration with other loss prevention staff and/or local law enforcement, as needed

Serve as a partner in the area of operational processes and inventory to reduce shrink. Initiate and conduct investigation of shrinkage/loss and follow through on resolutions in partnership with Investigator and/or Asset Protection Manager

Maintain all site-required documentation related to loss prevention and safety issues (i.e. accident reports, inspection reports, training logs etc.)

Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensure working functionally of all systems

Perform daily warehouse walks of the interior and exterior of the building, thoroughly examining doors, window, gates, fences and lighting to ensure proper function and physical security standards are met. Document findings and implement corrective actions when necessary

Review camera video footage for investigative or research purposes

Respond to all building alarms and take appropriate action

Complete initial incident/accident documentation. Forward to appropriate individuals (Supply Chain Asset Protection Investigator/Manager/Supply Chain HR Manager) for follow up investigation and action

Support building manager/manager-in-charge with opening and closing the building, when necessary

Maintain confidentiality in matters involving security and/or personnel issues in the workplace

Work weekends and/or overnight shifts as necessary

Performs special projects at the direction of the Asset Protection Manager

Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results’