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MERGE · 1 day ago

Sr. Technical Project Manager (Adobe Experience Cloud)

United States

Full-time

Remote

Senior Level

$78K/yr - $120K/yr

5+ years exp

MERGE is a company that brings together creative pioneers, tech innovators, and data explorers to help clients solve business challenges. As a Sr. Technical Project Manager, you will drive the strategic alignment of marketing objectives with technical enablement milestones and oversee timelines and deliverables for seamless orchestration of technical activations across platforms like Adobe Experience Cloud and Salesforce Marketing Cloud.

AppsCRMDigital MarketingE-CommerceHealth CareInformation TechnologySEOSocial MediaSocial Media ManagementTechnical Support

No H1B

Responsibilities

Establish and maintain a comprehensive program roadmap that connects marketing objectives with technical enablement milestones

Set a roadmap from a customer-impact perspective to facilitate senior-level conversations and decision-making

Build and maintain the single source of truth critical path project plan inclusive of inputs from all primary functions (Retail IT, Marketing, A&B/C, MaCE) and including incremental milestones and launch dates

Balance short-term delivery with long-term architecture evolution, ensuring near-term value creation while advancing scalable, future-ready solutions

Oversee timelines and deliverables across all workstreams, maintaining focus on both quick wins and long-term goals

Serve as a “neutral” expert leveraging deep technical understanding (Adobe Experience Cloud, Salesforce Marketing Cloud, and related systems) to evaluate options, pressure-test solutions, and recommend the ideal approach—without direct coding or configuration

Own orchestration of the technical activation of the marketing roadmap, ensuring architectural decisions and sequencing support omnichannel strategy goals

Facilitate alignment between systems and tools (e.g., Jira, Rally) to establish cross-platform visibility and accountability mechanisms

Organize and lead SteerCo meetings, establishing clear agendas and driving decision-oriented discussions

Provide regular, concise communications on project status, risks, and milestones to executive stakeholders

Standardize program reporting by synthesizing updates across multiple workstreams into leadership-ready summaries

Identify and escalate cross-team blockers early, driving resolution through structured governance and stakeholder alignment

Hold project managers across teams accountable to deliverables, timing, and interdependencies to enable complex architecture and process roadmap execution (MaCE, CRM IT, A&BC, CRM Strategy, MORE)

Champion accountability and clarity across teams, ensuring dependencies are clearly mapped and progress is tracked consistently

Foster consistency and continuity, helping maintain alignment across teams and initiatives even as priorities evolve

Escalate and document project risks, issues, and decision points; proactively uncover and communicate disconnects to facilitate alignment across stakeholders

Adapt communication and influence styles to navigate our client's complex, matrixed environment—knowing when to advocate for change versus when to align with existing processes

Serve as a trusted facilitator who bridges marketing, MarTech, IT, and analytics teams to unify priorities, translate roadmaps, and sustain alignment over time

Ensure ongoing measurement and progress tracking across both quantitative and qualitative milestones

Qualification

Adobe Experience CloudProject ManagementSalesforce Marketing CloudOmnichannel MarketingGovernanceChange ManagementCommunication SkillsRelationship Building

Required

5-7 years of project management experience leading omnichannel marketing or CRM enablement programs in medium to large, matrixed organizations

Bachelor's degree in marketing, business administration, communications, or equivalent experience

Deep understanding of enterprise MarTech ecosystems, particularly with Adobe Experience Cloud, including how tools interconnect to support personalization and measurement

Ability to interpret marketing strategy and translate it into technical activation plans

Experience working within or alongside architecture and product ownership functions

Proven ability in client-facing roles, showcasing excellent communication and relationship-building skills

Strong background in governance and change management within environments that have competing toolsets or organizational silos

Track record of delivering Omnichannel Orchestration roadmaps and deliverables in multiple environments

Expert in decisioning tools and architecture to bring best in class knowledge in how to use Martech tools effectively alongside homegrown tools and platforms