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Mansfield Energy Corp · 4 days ago

Outside Sales Support Specialist

Sidney, OH

Part-time

Onsite

Entry Level

1+ years exp

Mansfield Service Partners is looking for a temporary part-time Outside Sales Support Specialist. This role will assist customers and the outside sales team with various requests, manage order processing, and support vendor interactions.

EnergyOil and Gas

Growth Opportunities

Responsibilities

Assist and support customers and outside sales team with requests to include but not limited to:

Answering phones, customer account look-up, place fuel orders (or route to appropriate Dept)

Provide Fuel Order status updates and ETAs

Customer Support to include sending copies of POD’s, invoices, or other needs as requested

Daily Reports to include usage reports or KPI documents

Assist sales team with documentation for customer set-ups, quotes, and proposals

SMARTank – monitor portal to check fuel levels as needed to maximize orders

Initiate equipment service requests

Receive, Enter, Process, Dispatch (if applicable) order requests for Fuel Dept

Maintain scheduled orders and update master list accordingly

Update with correct pricing, product, gallons, PO and ship to locations

Review and check for accuracy to avoid billing or payment delays

Source new vendors nationally as needed and negotiate deliveries and pricing

Utilize the MSP vendor portal and approval process to setup new vendors

Maintain Vendor database for emergency or ASAP orders

Dispatching to Common Carriers to include sending MSP’s Pull Points (Supply Points) – a common carrier pulls from MSP’s terminal supply and delivers to our customer

Source out 3rd party or common carrier transportation to provide the delivery of light products to remote customers

Special Customer Support: Cradle-to-Grave support for national accounts that includes utilizing special programs such as Corrigo or Ariba as well as personalized customer service, communication and reporting

Receive, enter, process, verify and approve vendor invoices utilizing the vendor packet for approval or approval and assignment in Concur for accurate and prompt vendor payment

Review vendor invoices to ensure MSP profitability

Attend and complete various Safety and IT trainings

Other duties as assigned

Qualification

Customer service experiencePDI EnterpriseMicrosoft ExcelSkyBitzAxxisTyping speed 50wpmEffective communicationInterpersonal skillsProblem-solving skills

Required

Minimum one (1) year of experience in inside sales or customer service, preferably in either fuel distribution or light industrial sectors

Proficient Microsoft Excel and Outlook

Minimum typing speed of 50wpm

Must possess effective written and oral communication skills

Must have excellent interpersonal skills and problem-solving techniques and skills

Preferred

Previous experience with PDI Enterprise, SkyBitz, & Axxis is preferred

Company

Mansfield Energy Corp

Mansfield Energy is the trusted partner to fleets and organizations across North America – solving their most demanding energy procurement, supply, and logistics challenges.

Founded in 1957

Gainesville, Georgia, USA

501-1000 employees