CFS · 3 days ago
Business Workflow Analyst
Grand Rapids, MI
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $80K/yrCFS is seeking a Business Workflow Analyst to help design and manage rule-based workflows in their system of record. This role involves working cross-functionally with attorneys and management to enhance operational efficiency and compliance across the organization.
Human ResourcesStaffing Agency
Hiring Manager
Hannah Peitz (Moore)
Responsibilities
Design, implement, and document business processes, policies, and standards that enhance operational efficiency and compliance
Set up and maintain rules that automate workflow based on defined business logic
Analyze existing workflows to identify bottlenecks and opportunities for process improvement
Test and validate workflow updates to ensure smooth and accurate processing
Document process rules, logic flows, and related business requirements
Support the implementation and optimization of solutions used across business and legal operations
Work with our legal department to ensure processes are efficient and accurate
Assist with auditing, tracking, and reporting on key operational and compliance metrics
Support communication and information flow between legal, operations, and management teams
Uphold confidentiality and ensure compliance with firm and regulatory requirements
Qualification
Required
Bachelor's degree in Business, Technology, Law, or a related field; or equivalent relevant experience
Experience or interest in process improvement, automation, or operations
Strong analytical and logical-thinking skills
Understanding of conditional logic (“if X, then Y”)
Proficiency with Excel or similar data analysis/reporting tools
Effective written and verbal communication skills
Comfortable working both independently and collaboratively with cross-functional teams
Professionalism in handling sensitive and confidential information
Preferred
Familiarity with process mapping and workflow design
Knowledge of SQL or data queries is a plus, but not required
Experience with legal document management systems or case management software
Benefits
Health Insurance
PTO
401k w/match
Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Casey
CEO, Founder
Company data provided by crunchbase