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BMO · 1 day ago

Indirect RV/Marine Relationship Manager

United States

Full-time

Remote

Mid, Senior Level

$67K/yr - $124K/yr

5+ years exp

BMO Bank N.A. is seeking an Indirect RV/Marine Relationship Manager to execute sales and business development strategies that drive business results. The role involves selling indirect auto lending products and fostering relationships with dealers and customers while ensuring compliance with regulatory requirements.

BankingCrowdfundingFinanceFinancial Services

Responsibilities

Executes sales and business development strategies that drive business results

Sells indirect auto lending products, and identifies and initiates cross-sell opportunities in the best interest of the customer

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs

Recommends new products and services that satisfy customer needs

Influences and negotiates to achieve business objectives

Recommends and implements solutions based on analysis of issues and implications for the business

Assists in the development of strategic plans

Identifies emerging issues and trends to inform decision-making

Supports the execution of strategic initiatives in collaboration with internal and external stakeholders

Participates and acts as a subject matter expert on projects

Helps determine business priorities and best sequence for execution of business/group strategy

Builds productive relationships with other BMO businesses to encourage an atmosphere of collaboration

Coordinates marketing initiatives to integrate marketing programs and business development efforts

Provides input into the planning and implementation of operational programs

Understands risks and takes appropriate actions as they relate to auto, marine, and recreational financing, including all documentation, and any other requirements to maintain operational integrity

Maintains a customer focused discipline in all activities to drive business results

Builds profitable relationships with dealers and customers

Fosters a customer service environment to meet and exceed customer needs and expectations

Participates in projects and other activities designed to improve the customer experience

Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank policies and procedures

Monitors and tracks performance and addresses any issues

Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements

Liaises between clients and various departments across the organization to discuss issues and procedures and provide product support and expertise

Builds effective relationships with internal/external stakeholders

Ensures alignment between stakeholders

Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus

Provides specialized consulting, analytical and technical support

Exercises judgment to identify, diagnose, and solve problems within given rules

Works independently and regularly handles non-routine situations

Broader work or accountabilities may be assigned as needed

Qualification

Indirect auto lending knowledgeRegulatory requirements expertiseCredit knowledgePortfolio managementCustomer pipeline managementCustomer service orientationChange management experienceAnalytical skillsInfluence skillsData driven decision makingLeadership skillsCommunication skillsCollaboration skillsProblem solving skills

Required

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

In-depth knowledge of indirect auto lending product offerings, pricing, dealer trends, and competitive marketplace

Expert knowledge of indirect auto lending regulatory requirements and underwriting guidelines

In-depth credit knowledge and skills

Working knowledge of portfolio management

Customer pipeline management experience - required

Leadership skills and customer service orientation

In-depth customer service skills

Solid change management experience

In-depth experience reading and analyzing production reports

Deep knowledge and technical proficiency gained through extensive education and business experience

Verbal & written communication skills - In-depth

Collaboration & team skills - In-depth