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vTech Solution Inc · 1 day ago

Mortgage Collection Officer

Richmond, VA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $24/hr

vTech Solution Inc is seeking a Mortgage Collection Officer to manage early-stage accounts. The role involves collecting payments, making payment arrangements, and handling Loss Mitigation discussions and calls.

Information ServicesInformation Technology

Hiring Manager

Bhavesh S.

Responsibilities

Collect payments on early-stage accounts (1–2 months past due) through effective problem resolution

Make payment arrangements, process phone payments, and set up repayment plans

Handle Loss Mitigation discussions and inbound Loss Mitigation calls

Qualification

Collections experienceFHA guidelinesFannie Mae guidelinesFreddie Mac guidelinesVA guidelinesUSDA guidelinesMSP Servicing SystemCustomer serviceAnalytical skillsCommunication skills