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Duke Energy Corporation · 1 day ago

Sr. Work Management Specialist

Wilmington, NC

Full-time

Hybrid

Senior Level

5+ years exp

Duke Energy Corporation is committed to making a difference in people's lives through their work. They are seeking a Sr. Work Management Specialist who will provide advanced technical, analytical, and work management support, ensuring safety and reliability while delivering excellent customer service.

Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry

No H1B

Responsibilities

Provides excellent customer service to internal and external stakeholders

Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends

Takes ownership of invoicing issues and problems until resolved, requesting assistance as needed

Facilitates communication between internal and external stakeholders

Monitors various reports to ensure process adherence to achieve customer-related goals

Performs research, root cause analysis, and owns resolution of invoice-related issues

Provide guidance and assistance for questions and problems related to vendor invoices

Collaborates with other work groups to ensure desired invoice processing outcomes

Uses software applications to prepare correspondence, reports, presentations, etc

Professional and courteous in all contacts

Process invoices that support close-out of construction work orders in our work management system

Verifies and applies correct general ledger account accounting

Research and corrects invoice exception issues related to accounting, finance, and discrepancies; assists invoicing leadership in root cause analysis to resolve issues permanently

Audit, reconciles, and processes contractor invoices ensuring documentation agrees with pay items, contracts are correct, and time and equipment charges agree with contractor timesheets

Prepares for and provides emergency restoration support as needed

Supports Human Performance safety culture through active participation in safety meetings

Follows ergonomics and office safety guidelines

Supports corporate initiatives

Demonstrates a commitment to continuous learning and development

Qualification

Accounts payable experienceContract administration experienceMaximoExperience in construction fieldTransmission processesMicrosoft Office SoftwareProblem resolutionDependabilityEffective communication skillsTeam collaborationFlexibilityCritical thinking