Idexcel ยท 3 days ago
Customer Service/Customer Support
Franklin, TN
Contract
Hybrid
Entry Level
1+ years expIdexcel is seeking a Client Services Specialist II to support their customer service operations. This role involves reviewing and validating provider information, processing agent onboarding contracts, and ensuring data integrity within credentialing databases.
Cloud ComputingInformation TechnologySoftware
Hiring Manager
Bala Krishna(bob)
Responsibilities
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases
Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues
Process agent onboarding contracts
Verify insurance licenses, add appointments
Work with agents to ensure records are complete and validated
Utilize various systems and websites to ensure accuracy
Qualification
Required
Insurance Knowledge - Plus
Customer Service - 1-3 years of Experience
Strong Analytical Skills
Ability to work reliably, prudently, and tactfully with confidential information
Ability to organize and prioritize work and manage multiple priorities
Excellent verbal and written communication skills including, letters, memos, and emails
Excellent attention to detail
Ability to research and analyze data
Ability to work independently with minimal supervision
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization
Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources
Preferred
High School Diploma/Associate's degree preferred
Company
Idexcel
Idexcel is a Professional Services and Technology Solutions provider specializing in Cloud Services, Cloud Native Services, Data Platforms and Intelligence, Automation & AI.
501-1000 employees
H1B Sponsorship
Idexcel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (116)
2023 (126)
2022 (198)
2021 (201)
2020 (282)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase