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Farm Credit Services of America · 1 day ago

Insurance Specialist

Alliance, NE

Full-time

Onsite

Entry, Mid Level

2+ years exp

Farm Credit Services of America is a financial cooperative dedicated to serving rural America. The Insurance Specialist will lead the servicing, processing, and sales support for all insurance products within the region, while also providing customer support and collaborating with team members to achieve goals.

AgricultureFinancial Services

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Mindy Holm

Responsibilities

Independently handle complex policies, work with multiple AIP systems, proactively understand supplemental products and their intricacies, ability to manage written agreements, proactively and consistently identify opportunities for cross-selling core products, mentor, and train other Insurance Specialists, and serve as a cross regional resource for other teammates

Manage and own post commitment policy administration, included but not limited to comprehensive AIP technology, claim process management, manage reporting forms, accounting, and resolving policy issues

Customer Service: Establish, develop, and maintain strong customer relationships by providing a consistent quality level of service that is timely, thorough, and responsive to the needs of the customer. This includes face-to-face interactions, telephone communications, written correspondence, and electronic communication. Take ownership of the issue until resolved to the customer's satisfaction, which may include involving other teammates

Responsible for assisting in the identification of future customer needs. Aid walk-in and phone-in customers and prospects when the officer is unavailable

Act as a key resource for questions and requests from insurance customers

Take ownership of the request and work collaboratively with Officers until resolved to the customer’s satisfaction, which may include involving team members and insurance company representatives

Seek cross-selling opportunities. Provide account support to Insurance Officers, Insurance Services Officers and Commercial Insurance Services Officers. This includes helping prepare quotes, updating CRM systems, and printing documents

Qualification

Insurance processingCustomer serviceAIP systemsCross-sellingTeam collaborationMentoringCommunication skills

Required

Bachelor's degree in Ag Business, Finance, Business or a closely related field or likewise work experience

2+ years related experience in insurance and/or agriculture

Insurance processing and/or data processing and customer portfolio experience

Benefits

Health Benefits : Comprehensive medical, dental, and vision insurance

Retirement Plans : 401(k)

Paid Time Off : Vacation, sick leave, paid holidays, and parental leave

Additional Benefits : Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay

Company

Farm Credit Services of America

Farm Credit Services of America provides credit and crop insurance services to farmers.

Founded in 1916

Omaha, Nebraska, USA

1001-5000 employees

https://www.fcsamerica.com/

H1B Sponsorship

Farm Credit Services of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (5)

2023 (7)

2022 (11)

2021 (8)

2020 (6)