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Citi · 1 day ago

Research Specialist 5 Financial Services Investigations Hybrid

Ofallon Missouri United States

Full-time

Hybrid

Entry, Mid Level

$44K/yr - $57K/yr

2+ years exp

Citi is a leading financial services company, and they are seeking a Research Specialist 5 to perform complex assignments that impact the business. The role involves ensuring the quality of tasks and services, responding to inquiries, and supporting the team with training and decision-making under minimal supervision.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Supports the function by responding to payment and reconciliation inquiries in a timely matter

Utilizes judgment to process goodwill policy write-offs and have the ability to troubleshoot point of sale issues for merchants and processors

Assists with the training of new hires or team members

Make decisions with little assistance from lead or manager

Works under little to no direct supervision

May support an expansive and/or diverse array of products/services

Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives; and, impacts the business by ensuring the quality of the tasks or services provided

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Check processing knowledgeProblem resolutionTechnical knowledgeJudgment skillsTraining new hiresTactDiplomacySensitivity to diversity

Required

2-4 years relevant experience

High School diploma or equivalent

Preferred

check processing knowledge

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)