Level Group Ltd. ยท 3 days ago
Assistant Account Manager (Client Services - Level Group)
Nashville, TN
Full-time
Hybrid
New Grad, Entry LevelLevel Group Ltd. is a company that focuses on client services, and they are seeking an Assistant Account Manager to support the Account Manager and client service team. This role involves client support, administrative management, and operational coordination to ensure clients' needs are met effectively and efficiently.
Music
Responsibilities
Communicate with clients, teams, vendors, and partners, ensuring timely and accurate responses
Coordinate scheduling, calls, and meetings; track client requests to ensure follow-through
Support ad hoc client needs by compiling reports, updates, and documentation
Assist with financial updates by gathering data on tour results, cash flow, and tax outcomes
Maintain organized records of contracts, insurance policies, compliance documents, and renewals
Support annual processes such as healthcare enrollment and business filings
Monitor deadlines and proactively flag upcoming client obligations
Share updates across departments to ensure integrated planning and accurate documentation
Maintain organized and accurate bookkeeping records, reconciliations, and account workbooks for client entities
Assist in preparing and updating business and personal cash flow projections for Account Manager review
Track balances, reconcile accounts, and flag discrepancies or irregularities for resolution
Prepare documentation for annual filings, dues, and government requirements to support corporate compliance
Assist with gathering tax documents, preparing workpapers, and coordinating with the Tax Department for returns and filings
Support audits and ad hoc financial projects by compiling records, schedules, and required materials
Prepare client payments including checks, wires, ACH transfers, and credit card transactions for Account Manager review and approval
Track accounts payable/receivable, vendor invoices, commissions, and disbursements, ensuring timely execution and accurate documentation
Monitor daily bank activity, balances, and deposits, flagging discrepancies or unusual transactions
Maintain updated banking details, credit card information, and secure records of account documentation
Assist in preparing invoices and compiling backup documentation to support payment approvals
Provide administrative support for banking communications, including liaising with vendors and financial institutions when requested
Coordinate between departments to align client priorities and deliverables
Partner with the Tour Department on budgets, crew payments, payables/receivables, insurance, bookkeeping inquiries and reconciliations
Collaborate with Personal Services to support individual financial planning and related coordination
Work with the Royalties Department to monitor income, payouts, deal terms, and audits
Coordinate with the Tax Department for planning, preparation, filings, and notice resolution
Support the Payroll Department in managing crew and owner W-2s and related reporting
Draft and prepare correspondence, reports, and documentation for Account Manager review
Maintain systems, databases, and records, ensuring all information is accurate, secure, and up to date
Assist with standardizing templates, forms, and reports, ensuring consistency across client files
Support onboarding and offboarding of clients, vendors, and staff by preparing documentation and updating records
Manage administrative tasks such as scheduling, filing, scanning, and tracking departmental deadlines
Ensure compliance with confidentiality standards and company administrative procedures
Assist Account Managers in tracking task assignments, workload prioritization, and monitoring progress across the team deliverables
Participate in team and one-on-one meetings by preparing agendas, documenting notes, and tracking action items
Monitor deadlines and deliverables, flagging issues and ensuring timely completion of tasks
Take ownership of responsibilities, modeling accountability, reliability, and high standards of quality
Demonstrate responsiveness, accuracy, and discretion in client and team interactions
Maintain strict confidentiality of sensitive client and company information
Uphold compliance with internal policies, industry standards, and regulatory requirements
Contribute to a culture of professionalism, integrity, and collaboration
Promote company values and model behaviors that contribute to a respectful, inclusive, and growth-oriented workplace
Collaborate with colleagues by sharing knowledge, supporting peers, and stepping in as needed to meet deadlines, resolve issues, or advance projects
Take initiative to enhance personal skills, knowledge, and performance through ongoing learning
Support onboarding and training of new employees, reinforcing best practices and company standards
Contribute to initiatives to improve team efficiency, standardization, and operational processes
Qualification
Required
Communicate with clients, teams, vendors, and partners, ensuring timely and accurate responses
Coordinate scheduling, calls, and meetings; track client requests to ensure follow-through
Support ad hoc client needs by compiling reports, updates, and documentation
Assist with financial updates by gathering data on tour results, cash flow, and tax outcomes
Maintain organized records of contracts, insurance policies, compliance documents, and renewals
Support annual processes such as healthcare enrollment and business filings
Monitor deadlines and proactively flag upcoming client obligations
Share updates across departments to ensure integrated planning and accurate documentation
Maintain organized and accurate bookkeeping records, reconciliations, and account workbooks for client entities
Assist in preparing and updating business and personal cash flow projections for Account Manager review
Track balances, reconcile accounts, and flag discrepancies or irregularities for resolution
Prepare documentation for annual filings, dues, and government requirements to support corporate compliance
Assist with gathering tax documents, preparing workpapers, and coordinating with the Tax Department for returns and filings
Support audits and ad hoc financial projects by compiling records, schedules, and required materials
Prepare client payments including checks, wires, ACH transfers, and credit card transactions for Account Manager review and approval
Track accounts payable/receivable, vendor invoices, commissions, and disbursements, ensuring timely execution and accurate documentation
Monitor daily bank activity, balances, and deposits, flagging discrepancies or unusual transactions
Maintain updated banking details, credit card information, and secure records of account documentation
Assist in preparing invoices and compiling backup documentation to support payment approvals
Provide administrative support for banking communications, including liaising with vendors and financial institutions when requested
Coordinate between departments to align client priorities and deliverables
Partner with the Tour Department on budgets, crew payments, payables/receivables, insurance, bookkeeping inquiries and reconciliations
Collaborate with Personal Services to support individual financial planning and related coordination
Work with the Royalties Department to monitor income, payouts, deal terms, and audits
Coordinate with the Tax Department for planning, preparation, filings, and notice resolution
Support the Payroll Department in managing crew and owner W-2s and related reporting
Draft and prepare correspondence, reports, and documentation for Account Manager review
Maintain systems, databases, and records, ensuring all information is accurate, secure, and up to date
Assist with standardizing templates, forms, and reports, ensuring consistency across client files
Support onboarding and offboarding of clients, vendors, and staff by preparing documentation and updating records
Manage administrative tasks such as scheduling, filing, scanning, and tracking departmental deadlines
Ensure compliance with confidentiality standards and company administrative procedures
Assist Account Managers in tracking task assignments, workload prioritization, and monitoring progress across the team deliverables
Participate in team and one-on-one meetings by preparing agendas, documenting notes, and tracking action items
Monitor deadlines and deliverables, flagging issues and ensuring timely completion of tasks
Take ownership of responsibilities, modeling accountability, reliability, and high standards of quality
Demonstrate responsiveness, accuracy, and discretion in client and team interactions
Maintain strict confidentiality of sensitive client and company information
Uphold compliance with internal policies, industry standards, and regulatory requirements
Contribute to a culture of professionalism, integrity, and collaboration
Promote company values and model behaviors that contribute to a respectful, inclusive, and growth-oriented workplace
Collaborate with colleagues by sharing knowledge, supporting peers, and stepping in as needed to meet deadlines, resolve issues, or advance projects
Take initiative to enhance personal skills, knowledge, and performance through ongoing learning
Support onboarding and training of new employees, reinforcing best practices and company standards
Contribute to initiatives to improve team efficiency, standardization, and operational processes
Benefits
Paid Time Off: A robust PTO policy & annual holiday schedule
Health Insurance: Health, Dental & Vision
Retirement: 401k plan (with annual company contribution)
Life Insurance: Complimentary basic life coverage
Flexibility: Hybrid work
Environment: Casual attire, fun colleagues, office snacks, company sponsored events, team building
Company
Level Group Ltd.
Level Group Ltd. is a fast-growing Nashville based music business management firm.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase