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Arkansas Children's · 1 day ago

Financial Counselor I-2

Little Rock

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Arkansas Children's is a healthcare organization that is seeking a Financial Counselor I-2 to assist with the Medicaid Application Process and provide financial assistance to patients. The role involves connecting uninsured and under-insured patients to resources and ensuring compliance with billing protocols.

Hospital & Health Care

Growth Opportunities

Responsibilities

Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports

Works as an assister for the federally facilitated insurance marketplace

Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans

Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation

Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts

Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol

Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests

Performs other related duties as assigned

Qualification

Medicaid Application ProcessFinancial Assistance ProcessInsurance VerificationCertified Application CounselorCustomer ServiceCRM ManagementCommunication Skills