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U.S. Bank · 1 day ago

Instructional Designer

Charlotte, NC

Full-time

Onsite

Entry Level

$71K/yr - $84K/yr

2+ years exp

U.S. Bank is committed to helping customers and businesses make better financial decisions. The Instructional Designer will develop training curricula and materials, manage the design and evaluation of learning solutions, and ensure compliance with relevant regulations and corporate policies.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Build and update structured content using templates, keep training materials current, and execute scoped work with guidance

Organize SME content into clear modules, job aids, and basic assessments

Track work, maintain clean files, version history and notes

Perform human QA on AI-generated drafts and log feedback for rapid updates

Develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs

Plan and manage the design, development, deployment, and evaluation of training/learning solutions for assigned clients

Identify and assess training/learning solutions needs of assigned clients and design skills training and other business line and/or corporate wide training/learning solutions programs/initiatives

Evaluate the effectiveness of existing training programs/learning solutions and make improvements or design replacements

Consult with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables

Design performance-based and knowledge-based tests to measure participant understanding of program content

Develop training material and content and organize into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources

Contribute to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them

Qualification

Instructional designCurriculum developmentELearningAdult learning principlesLearning technologyInterpersonal skillsVerbal communicationWritten communication

Required

Bachelor's degree, or equivalent work experience

Two or more years of relevant experience

Preferred

Basic understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology

Basic knowledge of instructional design and principles

Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives

Effective interpersonal, verbal and written communications skills