L1 Tech Support jobs in United States
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Kforce Inc ยท 5 days ago

L1 Tech Support

positionAustin, TX
timeContract
remoteOnsite
seniorityEntry Level
money$25/hr - $30/hr
date1+ years exp

Kforce Inc is seeking a proactive Level 1 IT Support Specialist to deliver technical and operational support in a fast-paced environment. This role focuses on Microsoft Intune management, RingCentral administration, and day-to-day Level 1 support tasks under direct Client supervision.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Provide Level 1 support for user issues, service requests, and escalations
Troubleshoot Windows, macOS, mobile devices, and basic system/application errors
Manage and monitor Microsoft Intune policies, profiles, and device compliance
Support onboarding/offboarding through Intune enrollment and configuration
Perform RingCentral administrative tasks including user setup and troubleshooting
Execute Client-defined tasks and projects while adapting to shifting priorities
Maintain accurate time records and communicate status updates regularly
Handle Client data with strict confidentiality and adhere to compliance standards

Qualification

Microsoft IntuneRingCentral administrationWindows 10/11 supportMacOS supportIOS/Android supportTicketing systemsRemote support toolsTroubleshooting skillsCommunication skillsOrganization skillsDocumentation skills

Required

1+ years of IT support experience in a Level 1 or helpdesk role
Hands-on experience with: Microsoft Intune/Endpoint Manager; RingCentral administration; Windows 10/11, macOS, iOS/Android support
Familiarity with ticketing systems, remote support tools, and identity management
Strong troubleshooting skills and ability to work independently
Excellent communication, organization, and documentation skills

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Glassdoor3.8
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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
dateFounded in 1962
location
Tampa, Florida, USA
people-size1001-5000 employees
web-link
https://www.kforce.com/

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Recent News

PR Newswire
Monument Consulting Announces 2025 Strategic Suppliers
2025-11-19
thefly.com
Kforce price target lowered by $5.50 at UBS
2025-11-07
Business Wire
Kforce Reports Third Quarter 2025 Revenue of $332.6 Million and EPS of $0.63
2025-11-04
Company data provided by crunchbase