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Maverix Design · 1 day ago

Client Success Manager

United States

Part-time

Remote

Mid Level

$36K/yr - $36K/yr

Maverix Design is a fast-growing web design and SEO agency focused on helping local service businesses succeed online. They are seeking a Client Success Manager to own project flow, drive client outcomes, and ensure effective communication with clients and internal teams.

Design

Responsibilities

Full client onboarding process — from intake to launch

Daily oversight inside ClickUp to ensure nothing slips

Clear, professional communication with clients (email, Slack)

Coordination with internal team (designers, ads, SEO) to keep projects on track

Accountability for deadlines, follow-ups, and client expectations

Light technical knowledge of Meta Ads, SEO, and Google Business Profiles is a major plus

Qualification

Client onboardingMeta AdsSEOClickUpGoogle Business ProfilesProfessional communicationProactive problem solvingFigma (view-only)Google DriveAgency experience

Required

Sharp, organized, and proactive Client Success Manager

Full client onboarding process — from intake to launch

Daily oversight inside ClickUp to ensure nothing slips

Clear, professional communication with clients (email, Slack)

Coordination with internal team (designers, ads, SEO) to keep projects on track

Accountability for deadlines, follow-ups, and client expectations

Light technical knowledge of Meta Ads, SEO, and Google Business Profiles

Extremely organized and reliable — your ClickUp boards are clean and tight

A confident communicator — you keep things calm, professional, and productive

Proactive AF — you don't wait for instructions, you hunt down problems and solve them

Familiar with client-facing tools: ClickUp, Slack, Figma (view-only), Google Drive

Industry-aware: you understand the mindset of local contractors and what they value

Fast learner, comfortable managing 10–20 projects at once

Preferred

Experience in an agency environment

Worked with Meta Ads, GBP, LSA, or service-based SEO

Led onboarding before or helped build SOPs/processes

Benefits

3% Retention Bonus

10% Commission on All Upsells + Retentions

Additional 10% for 3 Months on Recurring Upsells

Company

Maverix Design

Our web design process creates a consistent website that reflects the brand strategy, visual identity, and tone of the brand.

Founded in 2018

Orlando, Florida

2-10 employees

http://www.maverixdesign.com

Funding

Current Stage

Early Stage

Leadership Team

Rob Reich Jr.

Founder / Creative Director

Company data provided by crunchbase