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Cottage Grove Place · 2 days ago

IT Assistant

United States

Full-time

Remote

New Grad, Entry Level

$19/hr - $24/hr

Cottage Grove Place is an extraordinary company investing in the future of senior living. They are seeking a Part Time IT Assistant to provide technical support and assistance to both home and business users, ensuring smooth operation of technology systems and equipment.

Assisted LivingHealth CareRetirement

No H1B

Responsibilities

Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps

Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc

Setting up AV equipment for meetings & activities

Setting up new computer systems and performing routine maintenance

Assisting staff with computer issues

Assisting the IT Director with the following duties:

Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras

Troubleshooting and repairing business users’ issues with Windows operating system and software

Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc

Qualification

Windows operating systemMac operating systemIOS operating systemAndroid operating systemComputer hardware troubleshootingAV equipment setupTechnical manual comprehensionWord processing skillsSpreadsheet skillsDesire to help seniors

Required

A desire to make a difference in the lives of seniors

High school graduate or GED equivalent required

Excellent computer skills in word processing, spreadsheets

Ability to read and understand technical manuals

Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps

Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base

Must be at least 17 years of age

All candidates will be required to pass a drug screen and background investigation