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Veterans in Healthcare · 6 days ago

Clinical Practice Assistant – Dermatology Clinic

Boston, MA

Full-time

Onsite

New Grad, Entry Level

$21/hr - $28.26/hr

0+ years exp

Veterans in Healthcare is seeking a Clinical Practice Assistant for their Dermatology Clinic. The role involves performing clinical duties such as preparing patients for examination and assisting with procedures, while also managing key administrative tasks to ensure efficient practice operations.

Health CareMilitary

Responsibilities

Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met

Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers

Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc

Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system

Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process

Collects copayments following standards for managing copayment processes. Directs patients at time of check in

Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements

Verifies patient schedule to assure patient was seen and enters billing tickets into system

Qualification

Medical AssistingPatient Care ExperiencePhlebotomy CertificateBasic Computer SkillsCustomer ServiceWritten CommunicationOral CommunicationTeam Work

Required

High School diploma or GED required

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications

MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation