Roche Bobois · 2 weeks ago
Customer Service Specialist - Roche Bobois
Compton, CA
Full-time
Onsite
Mid Level
$20/hr - $21/hr
3+ years expRoche Bobois is one of the largest and most famous contemporary European furniture companies, with a North American branch operating 35 stores. They are seeking a Customer Service Specialist to act as a liaison, provide product and service information, and resolve customer issues efficiently.
FurnitureRetail
Responsibilities
Daily delivery reports for each showroom
Identify and assess customers’ needs to achieve satisfaction
Work with European factories to find solutions
Coordinate and work with other departments such as repair technicians and warehouse team for technical or order issues
After-sale issues follow-up with clients and showrooms
Searching for third party company/technicians in the U.S
File after-sale issue reports in corporate system and internal system
Qualification
Required
Customer Service: 3 years
Excellent written and oral communication skills
Ability to multi-task and critical thinking to solve problems
Competency with computer skills, Microsoft Office
Ability to work independently and at fast paced environment
Able to provide basic technical support or troubleshoot client's problems
Customer service: 1 year
Case management: 1 year
Preferred
High school or equivalent
Benefits
Health, dental and life insurance
Paid Time Off
Paid Holiday
Company
Roche Bobois
Roche Bobois is one of the world leaders in high-end design furniture.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Tamburi Investment Partners
2018-07-09IPO
2013-04-29Series Unknown
Leadership Team
Guillaume Demulier
CEO
Recent News
Furniture News
2025-12-16
South Africa Today
2025-09-12
2025-09-08
Company data provided by crunchbase