Concord · 1 week ago
Lead UX Designer - Retail
DFW Metroplex
Contract
Hybrid
Senior Level, Lead/Staff
$60/hr - $70/hr
6+ years expConcord is a consulting firm focused on enhancing customer experiences and optimizing operations. They are seeking a Lead UX Designer to manage the UX roadmap for a major retail brand, ensuring alignment with business goals and collaborating with cross-functional teams.
Software
No H1B
Responsibilities
Own and manage the UX roadmap and backlog for a designated brand within a multi-brand environment
Translate organizational and product roadmaps into a clear, prioritized UX backlog with well-defined stories
Ensure UX work is aligned with business goals, user needs, and technical constraints
Lead, coach, and mentor UX designers to ensure sprint commitments are met and quality remains high
Support designers throughout sprint execution by providing context, clarifying requirements, and removing blockers
Conduct design reviews, retrospectives, and ongoing feedback sessions
Partner closely with Product, Engineering, Analytics, and other internal teams to gather context and requirements
Act as a bridge between UX designers and stakeholders to ensure clarity, alignment, and momentum
Confidently communicate UX priorities, tradeoffs, and decisions to leadership and delivery teams
Periodically jump into Figma to support designers directly when needed (concepts, flows, refinements)
Ensure consistency with existing design systems while evolving patterns as needed
Leverage UX research and A/B testing to inform design decisions and validate outcomes
Use data, experimentation, and user insights to continuously improve experiences
Qualification
Required
must be authorized to work legally in the US without sponsorship, now or in the future
6–10 years of UX/Product Design experience, with demonstrated experience in a UX Lead, UX Manager, or Strategy-focused role
Proven experience managing UX backlogs, prioritization, and roadmaps in Agile environments
Hands-on experience with Jira, Confluence, and Agile delivery frameworks
Experience mentoring and leading designers within sprint-based teams
Strong background in e-commerce UX (B2C and B2B), with case studies to demonstrate impact
Deep familiarity with Figma and modern web and mobile design systems
Experience with UX research methods and A/B testing
Strong ability to synthesize insights and translate them into actionable design direction
Excellent written, verbal, and interpersonal communication skills
Ability to present UX strategy, priorities, and design rationale to both designers and non-design stakeholders
Comfortable working closely with leadership while executing tactically with delivery teams
Benefits
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage of with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
PTO & Holidays (only W-2 Salary): Paid time off for vacation, sick days, and personal time. We offer 8 company-paid holidays, plus 1 floating holiday.
Company
Concord
Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2021-04-06Private Equity
Leadership Team
Florin Ibrani
Chief Executive Officer
Ivaylo Guenov
Chief Operating Officer / CTO
Recent News
MandASoft
2022-04-01
2022-04-01
2022-02-09
Company data provided by crunchbase