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Caesars Entertainment · 1 day ago

VP and AGM - Caesars New Orleans

New Orleans, LA, United States

Full-time

Onsite

Director/Executive

7+ years exp

Caesars Entertainment is a leading casino-entertainment provider, and they are seeking a Vice President and Assistant General Manager for Caesars New Orleans. The AGM will assist the General Manager in overseeing the overall operations including casino, food & beverage, hotel, and marketing, while ensuring customer satisfaction and team member engagement.

Food and Beverage

Responsibilities

Assist in the creation of the long-range plan, operating plan, and capital plans for the property

Adjusts expenses to achieve profitability plans

Assist in the selection of qualified executives to staff senior management positions

Trains, motivates and evaluates senior staff

Creates, adjusts and analyzes direct mail programs, promotions, special events, and advertising to drive revenue

Participates in customer events

Greets and hosts customers on the casino floor

Observe employees on the casino floor and in the back of house areas

Attends community events as the key representative, making presentations to community leaders

Makes presentations to corporate executives and employees regarding future business plans

Walks the property daily to identify need for product improvements and cleanliness

Walks the property daily interacting with employees and customers

Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies

Identify compliance risks and take actions necessary to eliminate or minimize risks

Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior

Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct

Qualification

Senior operations experienceFinancial analysis skillsStrategic thinkingGaming operations experienceMarketing experienceCommunicationInterpersonal skillsMotivational abilityIntegrity

Required

Minimum ten to fifteen years diverse business experience with significant administrative responsibilities in a major corporation with multiple units and locations

7-10 years' experience in a senior operations, marketing, finance, or human resources position

Excellent written and oral communication skills required

Excellent financial analysis skills required

A demonstrated ability to think strategically and perform competitive analysis is required

Excellent interpersonal skills required to host customers on the floor and at casino events, sometimes at different property locations

Excellent motivational ability required to create high levels of customer satisfaction

Proven ability to set the goals and vision for the operating organization, anticipating changes and opportunities having potential impact on growth and profitability

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Proven ability to think through abstract, complex problems

Proven ability to write persuasively, analyze complex data to determine a future course of action, keep focused attention on abstract, complex data for long periods of time

Ability to work over 10 hours per day with few breaks in a very stressful, smoke-filled environment

Must be able to move in and around the casino floor

Must be able to respond calmly and handle many customers' demands in a fast-paced environment

Must be able to tolerate areas containing secondary smoke

Able to handle more than one function at a time by being well-organized and pay attention to detail

Must be willing to travel